CRM and cake

CRM and cake

A ‘Golden Age’ for CRM in the non-profit sector?

By Adapta Consulting

Date and time

Location

Royal College of Nursing

20 Cavendish Square London W1G 0RN United Kingdom

Agenda

2:00 PM

Arrivals and welcome

Adapta Consulting


Welcome to the event, introductions and overview of the agenda for the afternoon.

2:10 PM

What are organisations trying to achieve through "CRM" and what tech is needed

Adapta Consulting


An overview of current trends - focusing on why organisations are undertaking new CRM projects, what they are hoping to achieve from the process of adopting new technology, and a snapshot of the CRM ...

2:30 PM

Case studies

Short case studies from speakers


Short practical case studies from speakers at various stages in their 'CRM' journey - sharing tips they picked up along the way, including what worked well, and what they would do differently.

Tea/Coffee and cake - opportunity to share learning with peers

3:45 PM

Discussion and feedback

All


A round table discussion and feedback.

4:30 PM - 5:00 PM

Review and close

Adapta Consulting

About this event

  • Event lasts 3 hours

In this session we will discuss how modern third sector organisations are using CRM solutions to modernise their approaches to managing relationships with all key constituent groups – including fundraisers, supporters, members, volunteers, partners, customers and service users. We’ll explore how modern CRM solutions are enabling organisations to become more effective and efficient in how they deliver their work, and how they are handling the process of transformation and building the skills and capabilities required to ensure that they can continually meet the needs of these stakeholder groups.

Frequently asked questions

Are suppliers able to attend this event?

Unfortunately not. This event is open only to charities, membership organisations and other non-profit organisations.

Organized by

Free
Nov 12 · 2:00 PM GMT