CRM and cake
A ‘Golden Age’ for CRM in the non-profit sector?
Date and time
Location
Royal College of Nursing
20 Cavendish Square London W1G 0RN United KingdomAgenda
2:00 PM
Arrivals and welcome
Adapta Consulting
2:10 PM
What are organisations trying to achieve through "CRM" and what tech is needed
Adapta Consulting
2:30 PM
Case studies
Short case studies from speakers
Tea/Coffee and cake - opportunity to share learning with peers
3:45 PM
Discussion and feedback
All
4:30 PM - 5:00 PM
Review and close
Adapta Consulting
About this event
- Event lasts 3 hours
In this session we will discuss how modern third sector organisations are using CRM solutions to modernise their approaches to managing relationships with all key constituent groups – including fundraisers, supporters, members, volunteers, partners, customers and service users. We’ll explore how modern CRM solutions are enabling organisations to become more effective and efficient in how they deliver their work, and how they are handling the process of transformation and building the skills and capabilities required to ensure that they can continually meet the needs of these stakeholder groups.
Frequently asked questions
Unfortunately not. This event is open only to charities, membership organisations and other non-profit organisations.