CRM – Customer Relationship Management Online Training

The CRM – Customer Relationship Management Online Training is a comprehensive program designed to help learners understand, implement, and optimize CRM systems for stronger business growth and customer satisfaction. In today’s competitive digital landscape, businesses rely heavily on CRM – Customer Relationship Management to streamline sales, improve marketing efficiency, strengthen customer loyalty, and maximize profitability. This course provides a complete roadmap to mastering CRM – Customer Relationship Management, from fundamental concepts to advanced strategies, equipping professionals with the tools and skills to achieve measurable results.

The training explores the core principles of CRM – Customer Relationship Management, covering CRM fundamentals, CRM strategies, data analysis, CRM databases, customer loyalty building, and complaint handling. Learners gain practical knowledge of how to integrate CRM systems across industries, optimize business operations, and adapt to the evolving future of CRM. With its structured modules, this program ensures participants gain hands-on understanding of customer data management, relationship building, and advanced CRM applications.

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

Learning Outcomes

1. Understand CRM fundamentals and their role in business growth.
2. Apply CRM strategies to improve customer acquisition and retention.
3. Analyze customer data for insights that enhance decision-making.
4. Manage CRM databases effectively for accurate customer tracking.
5. Strengthen customer relationships through personalized interactions.
6. Handle customer complaints efficiently to maintain long-term loyalty.

Course Link : CRM – Customer Relationship Management Online Training

Course Curriculum

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

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Link: Lifetime Premium Membership

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.