CSR Professionals Paper Development Workshop 2018

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Iae Toulouse

2 Rue du Doyen-Gabriel-Marty

31042 Toulouse


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Individual impact on micro-CSR: Examining the role and practices of CSR professionals

We are organising a Paper Development Workshop on CSR Professionals at Toulouse School of Management on 18 June 2018. The workshop offers the opportunity for early career scholars and Ph.D. students who work within this emerging sub-field of micro-CSR on CSR professionals to engage in discussion, to present their ongoing work, and to develop their ideas through extensive feedback (and warm encouragement) from leading scholars in the field.

We can still accommodate a few papers, so if you would like to discuss your work, please let us know and submit a full paper on your research project related to CSR professionals. If you would like to participate without submitting a paper - please register below.

Submission / Registration Deadline: 8 June 2018.

Overview of the topic

Research focusing on individual aspects of Corporate Social Responsibility has proliferated in the past 10 years (Gond et al., 2017). These studies have been largely based on enquiries into the psychological foundation of responsible behaviour (Rupp & Mallory, 2015) and examined the impact of CSR on individuals, for example on consumer loyalty (Sen & Bhattacharya, 2001), employee commitment (El Akremi et al., 2018), and investor behaviour (Diouf et al., 2016). Scholars have so far largely overlooked agency in the implementation of CSR itself, the impact individuals can have on CSR. Only recently have studies started to investigate individual practices and dynamics of individual actors within organisations (Christensen et al., 2013, 2014; Hahn et al., 2015; Kourula & Delalieux, 2016), and some studies started to focus explicitly on the role of CSR practitioners, who either work in-house organisations (Gond, Cabantouset al., 2017; Mitra & Buzzanell, 2017; Risi & Wickert, 2017; Wickert & de Bakker, 2016; Wright et al., 2012) or in consulting firms (Brès & Gond, 2014; Ghadiri et al., 2015).These CSR professionals play an increasingly central role in organizations as they help juggle the requirements and expectations of different stakeholders (Aguinis & Glavas, 2012) and sustain organizations’ reputation in times where external pressure reaches new heights(Waddock & Googins, 2011). Nascent research also suggests that their role is ripe with tensions and paradoxes (De Colle, Henriques, & Sarasvathy, 2014), and that they face numerous obstacles while implementing CSR in their organizations (Wright et al., 2012).

While this emerging research sheds light on important aspects of how CSR practitioners might impact the development of CSR practices, more research is needed to fully understand who these practitioners are, what they do, and the inter-organisational dynamics. Analysing their individual sensemaking would also provide an opportunity to extend theorizing about how cognition and emotions can ‘produce effects’ in a CSR context, (Gond et al, 2017, p.3) on the individual, the organization and external stakeholders (Aguinis & Glavas, 2017).

We gratefully acknowledge the support of Toulouse School of Management for the sponsorship of this workshop.The event is organised in partnership with the ETHOS Research Centre at Cass Business School, London, UK.

Detailed programme will be advertised closer to the date.

Team of Organizers

Charline Collard – Toulouse School of Management, Toulouse, France

Szilvia Mosonyi - Cass Business School, City, University London, UK


Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of Management, 38(4), 932–968.

Aguinis, H., & Glavas, A. (2017). On corporate social responsibility, sensemaking, and the search for meaningfulness through work. Journal of Management, 20(10), 1–30.

Brès, L., & Gond, J.-P. (2014). The visible hand of consultants in the construction of the markets for virtue: Translating issues, negotiating boundaries and enacting responsive regulations. Human Relations, 67(11), 1347–1382.

Christensen, L.J., Mackey, A., & Whetten, D. (2014). Taking responsibility for corporate social responsibility: The role of leaders in creating, implementing, sustaining, or avoiding socially responsible firm behaviors. Academy of Management Perspectives,28(2), 164–178.

Christensen, L. T., Morsing, M., & Thyssen, O. (2013). CSR as aspirational talk. Organization, 20(3), 372–393.

De Colle, S., Henriques, A., & Sarasvathy, S. (2014). The paradox of corporate social responsibility standards. Journal of Business Ethics,125(2), 177–191.

Diouf, D., Hebb, T., & Touré, E. H. (2016). Exploring factors that influence social retail investors’ decisions: Evidence from desjardins fund. Journal of Business Ethics, 134(1), 45-67.

El Akremi, A., Gond, J. P., Swaen, V., De Roeck, K., & Igalens, J. (2018). How do employees perceive corporate responsibility? Development and validation of a multidimensional corporate stakeholder responsibility scale. Journal of Management, 44(2), 619–657.

Ghadiri, D. P., Gond, J.-P., & Bres, L. (2015). Identity work of corporate social responsibility consultants: Managing discursively the tensions between profit and social responsibility. Discourse & Communication, 9(6), 593-624.

Gond, J.-P., Cabantous, L., & Krikorian, F. (2017). How do things become strategic? “Strategifying” corporate social responsibility. Strategic Organization. Advance online publication. doi:10.1177/1476127017702819

Gond, J.-P., El Akremi, A., Swaen, V., & Babu, N. (2017). The psychological micro-foundations of corporate social responsibility: A person-centric systematic review. Journal of Organizational Behavior, 38, 225–246.

Hahn, T., Preuss, L., Pinkse, J., & Figge, F. (2015). Cognitive frames in corporate sustainability: Managerial sensemaking with paradoxical and business case frames. Academy of Management Review, 4015(1), 18–42.

Kourula, A., & Delalieux, G. (2016). The micro-level foundations and dynamics of political corporate social responsibility: Hegemony and passive revolution through civil society. Journal of Business Ethics, 135(4), 769-785.

Mitra, R., & Buzzanell, P. M. (2017). Communicative tensions of meaningful work: The case of sustainability practitioners. Human Relations, 70(5), 594-616.

Risi, D., & Wickert, C. (2017). Reconsidering the “symmetry” between institutionalization and professionalization: The case of corporate social responsibility managers. Journal of Management Studies, 54(5), 613-646.

Rupp, D. E., Mallory, D. B. (2015). Corporate social responsibility: Psychological, person-centric, and progressing. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 211–236.

Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225-243.

Waddock, S., & Googins, B. K. (2011). The paradoxes of communicating corporate social responsibility. In Ø. Ihlen, J. L. Bartlett, S. May, The handbook of communication and corporate social responsibility, 23–43. Malden, MA; Chichester, West Sussex: Wiley-Blackwell.

Wickert, C., & De Bakker, F. G. A. (2016). Pitching for social change: Towards a relational selling and buying social issues. Academy of Management Discoveries, doi:10.5465/amd.2015.0009.

Wright, C., Nyberg, D., & Grant, D. (2012). “Hippies on the third floor”: Climate change, narrative identity and the micro-politics of corporate environmentalism. Organization Studies, 33(11), 1451–1475.

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31042 Toulouse


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