This fireside chat brought to you by CTO Craft will look at the importance of incident management and defining key roles.

Attend this session to learn how to move from quick fixes and patching to implementing effective incident management structures.

The conversation will focus on handling high profile incidents, carrying out retrospectives, understanding who should and shouldn't be involved in an incident and why you should put engineers on call.

Speaker:

John Wards - Head of Software Engineering at The Economist

Moderator:

Emma Hopkinson-Spark - Chief of Staff at 101 Ways

CTO Craft is a mentoring and coaching community for technology leaders around the world, focusing on supporting technologists in their leadership growth. The community numbers over a thousand and provides 1:1 coaching, mentoring groups, an online community and events.