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Customer Care: Delivering Great Service

Sally McMahon, Skylark Training and Development Ltd.

Wednesday, 14 December 2016 from 13:15 to 16:45 (GMT)

Customer Care: Delivering Great Service

Ticket Information

Ticket Type Remaining Sales End Price Fee VAT Quantity
Course Ticket
Ticket includes course materials tea/coffee. Please contact the organiser if you have any special dietary or other specific requirements. If you require anything else that will help the day work well for you then please contact the organiser before booking. Please note that the room is accessed via stairs.
8 Tickets 13 Dec 2016 £60.00 £0.00 £12.00

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Event Details

Do you want to....

 

  • Provide great service.
  • Build the relationship with your customers.
  • Achieve repeat business.
  • Gain a great reputation for customer service

 

If so, then join us on“Customer Care – Delivering Great Service”

 

By the end of the workshop you will have:

 

  •  Described the behaviours and qualities of exceptional customer service.
  •  Explained the principles underpinning outstanding customer service.
  •  Understood the importance of perception in customer service.
  •  Explored skills, attitudes and behaviours needed to deliver great service.

 

This session will be very practical and participative, so come along ready to join in!

 

Do you have questions about Customer Care: Delivering Great Service? Contact Sally McMahon, Skylark Training and Development Ltd.

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When & Where


Carthy Accountants
33 Eastgate Street
Stafford
ST16 2LZ
United Kingdom

Wednesday, 14 December 2016 from 13:15 to 16:45 (GMT)


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Organiser

Sally McMahon, Skylark Training and Development Ltd.

Managing Director, Skylark Training and Development Ltd.

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Customer Care: Delivering Great Service
Course Business

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