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Customer Care One Day Course
Fri 30 June 2017, 09:30 – 16:30 BST
Achieving real excellence in customer service is key to the success of any organisation. If you are on the front line of customer relationships, you have the opportunity to make the most of every customer contact and to delight your customers.
This course will help you achieve that excellence in customer service.
Most people are involved in dealing with customers even if they don't call them customers. Everyone who communicates with a customer in any way would benefit from this course. No prior knowledge is needed.
For more information on this course or to book a place click here.