£150

Customer complaining? Supplier not delivering? Threatened with court? What...

Event Information

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Date and Time

Location

Location

RSM UK

St Philips Point

Temple Row

West Midlands

B2 5AF

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description

Description

Do you have a customer who is complaining? A supplier who has not delivered according to your contract? Are you being threatened with litigation?

Commercial Disputes are costing small businesses £11.6 billion per year – don’t be one of them! Get the expert training and techniques to help you minimize conflict and proactively prevent issues from escalating!

Secure and protect your business with the help of a practical one-day course designed for businesses who face day-to-day disputes and are looking for ways to resolve them in a timely and cost-effective manner.

The course, delivered by an expert instructor, provides a valuable, mix of hands-on tools to avoid, manage and resolve business disputes, preventing your business from costly legal bills.

By the end of the event, delegates will be able to:

  • Describe alternative methods of resolving commercial disputes;

  • Evaluate strategies for resolving conflict;

  • Prepare their organisation to participate in a dispute resolution process;

  • Manage conflict through a negotiated approach;

  • Achieve good outcomes to resolve disputes

Programme

09.00 Start
09.15 Litigation and ADR
10.50 Break
11.05 Mediation
13.00 Lunch
14.00 Arbitration
15.30 Break
15.45 Negotiation
17.15 Conclusion, summary and questions
17.30 Close

*Course accredited and delivered by the Chartered Institute of Arbitrators – the world’s leading qualifications and professional body for dispute avoidance and dispute management.

For more information or to make a booking, please visit www.ciarb.org/events or contact our Education team:

E educationteam@ciarb.org T + 44 (0) 20 7421 7439



FAQs

Terms and conditions
The organisers may at any time, with or without giving notice, in their absolute discretion and without giving any reason, cancel or postpone the conference, change its venue or any of the other published particulars, or withdraw any invitation to attend. In any case, neither the organisers nor any of their officers, employees, agents, members or representatives shall be liable for any loss, liability, damage or expense suffered or incurred by any person, nor will they return any money paid to them in connection with the event unless they are satisfied not only that the money in question remains under their control but also that the person who paid it has been unfairly prejudiced (as to which, decision shall be in their sole and unfettered discretion and, when announced, final and conclusive).
Force majeure - In the event of any act of God, acts of government, fire, storm, flood, earthquake, explosion, accident, act of war, invasion, enemy acts, rebellion, insurrection, sabotage, hostilities (whether declared or not), riot, civil war, civil commotion, public demonstration, terrorist act, epidemic and quarantine restriction, tempest or any other circumstances (whether or not of a similar nature to any of the foregoing) beyond the reasonable control of either party (a “Force Majeure Event”), which causes cessation of or substantial interference with the Institute's day-to-day activities, the Institute shall be deemed not to be in breach of any contractual arrangement or otherwise liable to any other party in any manner whatsoever for any failure or delay in performing its obligations thereunder.
Insurance - attendance of the Course is at own risk. In no event shall the Event Organisers be liable for death, injury, any loss, cost or expense suffered by any person. In particular, they are not liable for losses arising from the provision or non-provision of services provided by hotel companies or transport operators. Nor are they liable for losses suffered by technical, mechanical or electrical breakdown within any premises visited by delegates and/or partners in connection with the Course. It is strongly recommended that all delegates take out personal travel and medical insurance prior to attending the event.
Special requirements - for any special assistance or requirements please email events@ciarb.org at least five working days prior to the event.
Data collection and storage - after registration, we will store your information and will occasionally email you CIArb-related news and updates. If you do not wish for us to do this, please email events@ciarb.org.
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Date and Time

Location

RSM UK

St Philips Point

Temple Row

West Midlands

B2 5AF

United Kingdom

View Map

Refund Policy

No Refunds

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