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Customer Mastery Workshop - Get your customers coming back for more
Thu 27 April 2017, 16:00 – 18:30 BST
WHY SHOULD YOU COME TO THIS WORKSHOP?
It took you a long time and a lot of hard work to get your clients on board, but are you taking as much effort to keep them and get them to spend more, more regularly? It is 6 times easier to sell to an existing client as it to a new one, so if you want more sales from less effort, then this workshop is for you.
WHO SHOULD ATTEND
This workshop is intended for Business Owners, Directors and Account Managers who are responsible for improving customer service levels and increasing revenues and profits through repeat business.
WHAT WE COVER
During this 2 ½ hour interactive workshop, we will take you through how you can identify those customers who you should be selling more to, how to keep them longer and turn them into raving fans who give you referrals. How to become an upsell hero, and keep in contact with clients so they never forget who you are.
WHEN IS IT?
We run this workshop once a quarter, on a Thursday from 4.00 - 6.30pm. See above for upcoming dates.
WHO ARE ACTIONCOACH SOLENT?
We are part of the largest business coaching and training organisation in the World. ActionCOACH help thousands of businesses of all shapes and sizes to grow and provide a better life for those that work in them. With our bespoke training facility in Eastleigh, Southampton we work with businesses who want to grow and see the value in investing in themselves to achieve their goals quicker and easier than they could on their own.