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Customer Service and hospitality training
Thu 4 May 2017, 18:00 – 20:00 BST
A training session with award nominated Dan Baker of the Barbican Theatre looking at the improtance and techniques of good customer service. Working in the arts involves lots of projects connecting with the public and Dan has lots of experience of this via his work with the Barbican. In this session he will share good practice in this field.