Customer Service Centre Tour

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Location

Location

Abel Smith House

10 Gunnels Wood Road

Stevenage

SG1 2ST

United Kingdom

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Event description

Description

Tours of the Customer Service Centre (CSC) for new staff or those with a customer service role.

  • Full tour of the centre (2 hours)

  • Listen to live calls

  • Understand the range of enquiries and how they come in

  • Get an insight into performance requirements and measures

  • See firsthand the digital first approach, how we encourage customers online

Date and Time

Location

Abel Smith House

10 Gunnels Wood Road

Stevenage

SG1 2ST

United Kingdom

View Map

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