Customer Service: CRM, KYC, Office Management, Communication & Problem Solv

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[Updated 2025]

Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills

Looking to thrive in today’s competitive service industry? Customer service professionals are in high demand, with a projected 7% growth in service roles over the next five years. The field offers exciting opportunities, with average salaries ranging from £20,000 to £40,000 annually. Now is the time to enhance your skills and take your career to new heights.

Our Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills course equips you with the essential knowledge and skills to excel in customer-focused roles. This CPD-certified course offers a well-rounded curriculum tailored to meet the challenges of modern service environments.

Here’s what you’ll gain from this course:

• Master Key Customer Service Tools: Gain expertise in CRM, KYC, and customer success strategies.
• Enhance Communication: Build strong relationships with customers using effective communication and body language techniques.
• Handle Complex Challenges: Learn complaints handling, problem-solving, and negotiation skills to resolve issues confidently.
• Excel in Office Management: Boost your administration and organisational abilities for seamless service delivery.

With modules ranging from building rapport and email writing to sales psychology and supply chain management, this course ensures you’re ready to tackle the multifaceted demands of customer service roles.

Don’t wait to elevate your career. Enroll today and join the ranks of skilled professionals driving exceptional customer experiences. Secure your future in this rewarding and ever-evolving industry!

This Bundle Includes:

• Course 01: CRM - Customer Relationship Management
• Course 02: Customer Service Advisor
• Course 03: Know Your Customer (KYC)
• Course 04: Customer Success Strategist
• Course 05: Sales: Psychology of Customers
• Course 06: Complaints Handling for Customer Care
• Course 07: Retail: Supply Chain Management, Branding, Communication
• Course 08: Customer Happiness
• Course 09: Building Rapport With Customers
• Course 10: Email Writing
• Course 11: Office Skills and Administration
• Course 12: Quality Tools and Problem Solving Methods
• Course 13: Communication Skills
• Course 14: Body Language Masterclass
• Course 15: Negotiation Skills Certificate

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

Enrol now in this Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills course to excel!

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.