Sales Ended

Customer Service Excellence Awareness Session - Belfast

Sales Have Ended

Registrations are closed
Thank you for registering to attend the Customer Service Excellence Awareness Session on Wednesday 25th April at 1.30pm. We will look forward to welcoming you at The Royal Overseas League, London.

Event Information

Share this event

Date and Time

Location

Location

Belfast Castle

Antrim Road

Belfast, Antrim

BT15 5GR

United Kingdom

View Map

Sales Have Ended

Registrations are closed
Thank you for registering to attend the Customer Service Excellence Awareness Session on Wednesday 25th April at 1.30pm. We will look forward to welcoming you at The Royal Overseas League, London.
Event description

Description

The workshop is led by Anne Kennedy – this interactive awareness session is aimed at those organisations who are looking to improve their customer focus and develop their customer culture by working towards the Customer Service Excellence Standard.

The purpose of the workshop is to provide delegates with an overview of the Standard and a real life perspective on what the ‘journey’ towards assessment will feel like. Delegates will achieve the following outcomes:-

  • A good understanding of the Standard’s content;
  • How assessments/reviews are conducted;
  • Tips and techniques to achieve a successful ‘journey’;
  • Potential benefits the Standard can provide;
  • Information to help them decide whether working towards the Standard is right for their organisation.

When and Where:

Thursday 11th October 2018,

1.30pm – 4.30pm

Belfast Castle, Antrim Rd.

If you have any questions about the event please contact; edwina@excellencesquared.com

Tel: 020 3880 5059

Share with friends

Date and Time

Location

Belfast Castle

Antrim Road

Belfast, Antrim

BT15 5GR

United Kingdom

View Map

Save This Event

Event Saved