CSN Network Event
What's It About?
Join us for this networking event with the emphasis on excellence. With expert speakers, this event will hear from the best and also have interactive sessions to help you put the learning into practice.
This event will cover:
Hear from Laura Able, Group Customer Service Manager at Domino Printing as she shares Domino's experiences with their customer service improvement and in particular, how they have integrated their customer feedback and results into their CRM system.
Our networking events to share best practice and learning on some of the key developments in customer service.
Domino Printing (an autonomous division of Brother) has a global reputation for developing and manufacturing printing technology that sets standards for quality and reliability in over 120 countries worldwide. They focus on providing outstanding service and support throughout their product's life cycle.
Plus - we will hold a Sharing & Learning Session called 'How should we manage customer service excellence across social media?"
Who Should Attend?
Anyone working or interested in customer service who wants to expand and improve their thinking and performance or that of their teams and departments
Date: Thursday 17th November 2016
Time: Registration from 9.30am and the event finishes at 2.30pm
Cancellations up to 10 working days before the event will not incur a charge.
Cancellation of free places less than 10 working days before the event, or non-attendance on the day will incur a £50+vat cancellation fee.
Please notify all cancellations via e-mail to email@example.com
Substitutions can be made at any point.
To find out more about our events packages please call us on 01902 311641.