Sales Ended

Customer Service Excellence workshop

Event Information

Share this event

Date and Time

Location

Location

Clay House

Clay House Lane

Rochdale Road

Greetland

HX4 8AW

United Kingdom

View Map

Event description

Description

Excellent customer service is about connecting with your customer. Customers return again and again to businesses that provide a great experience. In this practical workshop, we will look at what customer service is and provide a tool kit to help you deliver.

This FREE workshop will:

  • Deliver a first class customer service experience within a range of different situations.
  • Identify the relationship between effective communication and a great customer experience.
  • Recognise how a change in your behaviour can increase customer loyalty.

This is part of a series of workshops organised by Calderdale Council and Leeds Beckett University, to book on the other workshops visit http://www.leedsbeckett.ac.uk/eiahub/training-and-events/training/

Share with friends

Date and Time

Location

Clay House

Clay House Lane

Rochdale Road

Greetland

HX4 8AW

United Kingdom

View Map

Save This Event

Event Saved