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Customer Service is not an easy ride by Contactcentres.be & Zendesk

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Location

Location

Tribes

279 Avenue Louise

1000 Brussels

Belgium

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Event description

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Customer Service is no easy ride. You know it. We know it.

Riding between customer satisfaction, support team management and multichannel experience is like cycling up a mountain! For a full afternoon, you will have the opportunity to exchange with your peers around your daily challenges, and the team from Contactcentres.be and Zendesk will give you tips and best practices to make your customer service journey smooth and flawless.

Agenda:

13.30 - 14.00 - Registration

14.00 - 14.15 - The new era of customer relationships by Zendesk

14.15 - 14.30 - Contactcentres.be by Hans Clempuut

14.30 - 15.15 - Customer story and Q&A

15.15 - 15.45 - Time to refuel!

15.45 - 16.30 - Workshop: how to make the best of your Customer Service?

16.30 - 17.00 - Wrap-up and Q&A

17.00 - 18.30 - Networking drinks


Date and Time

Location

Tribes

279 Avenue Louise

1000 Brussels

Belgium

View Map

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