Customer Service Masterclass
Just Added

Customer Service Masterclass

By Transform Training Ltd

Join Jennie for a practical 2hour workshop that will help you: Understand why good customer service is so important in UK & learn key skills

Date and time

Location

The Plessey Centre, Marconi Drive, Beeston, Nottingham, UK

27 Marconi Drive Beeston NG9 1NX United Kingdom

Good to know

Highlights

  • 2 hours
  • In person

About this event

Business • Career

Workshop Details

Duration: 2 hours Style: Interactive and practical Special Feature: Live job application practice for retail positions

This workshop is perfect for people new to the UK who want to:

  • Improve their job prospects
  • Understand UK workplace culture
  • Learn from someone with proven success
  • Practice in a safe, supportive environment

Jennie's friendly teaching style and real-world experience will help you feel confident about customer service and job applications in the UK.

What You Will Learn in This Workshop

Join Jennie for a practical 2-hour workshop that will help you:

  • Understand why good customer service is so important in UK jobs
  • Learn the key skills that UK employers want to see
  • Practice real customer service situations
  • Stand out when applying for jobs
  • Get hands-on experience by applying for a real retail job during the workshop

Meet Your Workshop Leader: Jennie

About Jennie

Jennie is an award-winning customer service expert with many years of experience helping people succeed in the UK job market.

Her Achievements

2013 - Customer Service Excellence Award

  • Won this special award while working at The Nottingham NHS Treatment Centre
  • Recognised for giving outstanding customer service to patients and visitors
  • This success led to her becoming the main customer service trainer for all staff

Training Experience

  • Became the lead trainer for customer service at Circle Health's Nottingham branch
  • Trained both new staff and existing employees
  • Helped hundreds of people improve their customer service skills

2021-2022 - Non-Clinical Care Award Winner

  • Won "Non-Clinical Care Award of the Year"
  • This award covered the whole Sherwood Forest Hospital Foundation Trust
  • Shows her excellent skills in caring for people

Organized by

Transform Training Ltd

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Free
Sep 12 · 10:00 AM GMT+1