Free

Customer Service Skills Course Level 1 (Two day Course)

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Community Hub

Maerdy

Ferndale

RCT

CF43 4DD

United Kingdom

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This is a level one, 2 day Customer Service course equipping you will all the skills needed to effectively offer excellent customer service. You will develop skills to:

  • Understand the meaning of good and poor customer service
  • Understand the importance of first impressions
  • Know how to assist customers
  • Know how to deal with customer problems and complaints.

Lunch will not be provided so you may wish to bring a packed lunch or money to purchase something in the local shops. Tea and coffee will be provided for a small fee (50p). Please bring identification or a letter with your home address on.

For further information on this class please contact the Community Development Team on 01443 732256.

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Date and Time

Location

Community Hub

Maerdy

Ferndale

RCT

CF43 4DD

United Kingdom

View Map

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