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Customer Success Cafe Berlin - Profiling the CSM

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Camunda Services GmbH

Zossener Str. 55

10961 Berlin

Germany

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The Customer Success Cafe is an informal event for CSMs of all levels to meet and discuss common challenges, where there is always someone to ask for insights.


We are going to present and discuss a hybrid model to reframe the CSM profile in terms of skills and abilities. It is important for:

  • Starting the Customer Success implementation

  • Hiring CSMs

  • Developing a career track and specialization

  • Increasing effectiveness of planned and unplanned activities

  • Going beyond serving customers


Beside our CSM colleagues, we invite any founders, entrepreneurs, and professionals coming in contact with Customer Success to join us.


This session will be hosted in Camunda's newly opened meeting area, where we will have the chance to make a toast to the beginning of Summer with some cold beers, kindly provided by the team.


See you then!

Vitor Lopes




This event is hosted by community members of:

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Date and Time

Location

Camunda Services GmbH

Zossener Str. 55

10961 Berlin

Germany

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