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Customer Success Event - Torquay

Software of Excellence

Wednesday, 25 April 2018 from 18:00 to 20:00 (BST)

Customer Success Event - Torquay

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Customer Success Event

Winners of 'Customer Service Provider of the Year' Award at the Dental Industry Awards 2017, our Customer Success Team take customer service to the next level; making your business success a priority.

Join Kelly Harnett, Practice Manager at the El Nashar Dental Care and Andy, our Customer Success Consultant to see what they achieved on their journey so far and how this programme changed Kelly's practice performance.



Join us for an evening where Kelly shares her experience; talking about the challenges, successes and strategies that have worked for her.

This complimentary event will give you the chance to take away key tips that you can implement in your own practice; network with others who are also looking to make a difference to their practice performance this year; along with a Q&A session with our consultants.


After joining El-Nashar Dental Care in the Feb of 2016, Practice Manager Kelly and her team decided to take on the Customer Success Programme, undergoing twelve months of business consultacy in order to give their practice the boost it needed to maximise their performance and reach the team's potential.  After being assigned a dedicated consultant, Andy has walked them through the best practices processes that have helped Kelly and her team improve efficiency, profitability and patient satisfaction through complimentary monthly phone calls and performance monitoring.

Book now to find out more about the programme that could transform your practice’s world, without the need for significant investment.



Registration opens: 6:00pm
Seminar: 6:30pm – 8.00pm 



  • 6:00 - Arrival, food and refreshments served
  • 6:30 - 6:45 - Introduction to the CSC Programme, how the journey began
  • 6:45 - 7:15 - Key Performance Indicators and Journey Overview
  • 7:15 - 7:30 - Break
  • 7:30 - 8:00 - Q&A session


Who should attend?

  • Principals
  • Practice Owners
  • Practice Managers 
  • Please feel free to bring along any team members that you feel would also benefit


FREE to attend

Do you have questions about Customer Success Event - Torquay? Contact Software of Excellence

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When & Where

Best Western Livermead Cliff Hotel
Sea Front
Torbay Road
TQ2 6RQ Torquay
United Kingdom

Wednesday, 25 April 2018 from 18:00 to 20:00 (BST)

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Software of Excellence

Software of Excellence is the UK and Ireland's leading provider of practice management software and business consultancy services for dental practices. We work with our customers with the prime aim of turning good practices into great businesses.

With an exciting and market-changing range of products and services and the backing of Henry Schein (the world’s leading provider of healthcare and veterinary supplies and technology, and a FORTUNE 500® company and a member of the NASDAQ 100®), we are uniquely positioned to help our customers grow their business.

Software of Excellence is a global business, with offices in Holland, Australia and New Zealand.

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Customer Success Event - Torquay
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