Customer Support: Skills for Success Complete Bundle

What's included:

• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

Enhance your professional capabilities and deliver exceptional customer experiences with the Customer Support: Skills for Success Complete Bundle, designed to equip learners with the essential skills and knowledge to excel in any customer service or client-facing role. This comprehensive bundle covers everything from understanding customer psychology to mastering communication, sales strategies, and relationship management, enabling you to build loyalty, resolve issues efficiently, and contribute positively to your organisation’s success. Perfect for anyone aiming to thrive in customer service, sales support, or client management, this course ensures you develop the confidence and expertise to stand out in a competitive marketplace.

Courses Included:

• Course 01: Know Your Customer
• Course 02: Voice of the Customer: Toolkit
• Course 03: Phone-Based Customer Service
• Course 04: Customer Relationship Management (CRM)
• Course 05: Win Customers Efficiently: Customer Service Diploma
• Course 06: Customer Service – Representative
• Course 07: Sales: Psychology of Customers
• Course 08: Know the Selling Strategies that Boost Customer Acquisition
• Course 09: PR: Public Relation
• Course 10: Patient Customer Service Training
• Course 11: Effective Communication Skills Course
• Course 12: Public Speaking and Presentation Skill Course
• Course 13: Listening Masterclass
• Course 14: Motivation – Motivating Yourself & Others
• Course 15: Motivational Interviewing

Learning Outcomes:

• Develop advanced customer service skills to enhance satisfaction and loyalty.
• Understand customer psychology to tailor communication effectively.
• Master sales techniques that increase acquisition and retention.
• Improve conflict resolution and problem-solving abilities.
• Strengthen professional communication, presentation, and listening skills.
• Gain practical tools to motivate yourself and your team for consistent results.

Who Will Benefit from This Course:

• Customer service professionals seeking career growth.
• Sales representatives and account managers aiming to boost client acquisition.
• Entrepreneurs and business owners wanting to enhance client relationships.
• Career changers looking to enter the customer service industry.
• Individuals aiming to improve communication, motivation, and professional skills.

Who Is This Course For:
This course is ideal for those looking to begin or advance a career in customer service, sales support, or client management, including students, job seekers, career changers, or anyone wishing to deliver high-quality service and meaningful client interactions.

Requirements:
No prior qualifications are necessary to enrol in this course. A genuine interest in education, patience, and a willingness to learn are key. Access to a notebook and internet connection will enhance your learning experience.

Certification:
Upon completion, you will receive a Free CPDQS PDF Certificate to recognise your achievement. This certificate highlights your expertise, strengthens your CV, and enhances your career prospects.

👉 Enrol now via One Education  Eventbrite and take control of your future.

👉 Explore more courses on One Education.