In a world where customer expectations are higher than ever, your competitive edge lies in service.
This Boost Your Business masterclass, equips entrepreneurs, business leaders and customer-facing team members with practical tools to impress from first contact to long-term loyalty.
We will look at how you solve your customer "pain points" and the customer journey, as we take a dive into how you can delight your customers and clients at every touch point in your organisation.
Ensuring you focus on increasing your sales by delivering an excellent customer experience.
From first impressions to handling complaints like a pro, learn how to create a customer service culture that win hearts and build businesses.
Walk away with a personalised workbook, new strategies and the confidence to turn service into your superpower!
Do not miss this opportunity to learn from one of the most respected figures in the local business scene. James will equip you with the tools and strategies to take your service to the next level.
Secure your spot today! Spaces are limited to 10 people, so book now!