In this second session we will be continuing to focus on the core objectives: developing digital and informatics capacity in the heart failure team, and then using this knowledge in a very practical way to drive improvement in the pathway for our patients. In the morning we will be providing support and training around some of the key challenges driving change in integrated care pathways. In the afternoon you will use this learning (supported by a team of health informaticians and academics), to use the model produced in the first session to develop ideas for simple changes that could be made to the pathway to drive improvements in patient care and experience.