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CX Marketing Summit 2020

Engage Business Media

Friday, 19 June 2020 from 08:15 to 18:00 (BST)

CX Marketing Summit 2020

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
Standard End User (1 Ticket)   more info 19 Jun 2020 £595.00 £0.00 £119.00
Bronze - End User (2 Tickets)   more info 19 Jun 2020 £995.00 £0.00 £199.00
Silver - End User (5 Tickets)   more info 19 Jun 2020 £1,995.00 £0.00 £399.00
Gold - End User (10 Tickets)   more info 19 Jun 2020 £2,995.00 £0.00 £599.00
Supplier - 1 Ticket   more info 19 Jun 2020 £1,495.00 £0.00 £299.00

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Event Details

CX MARKETING SUMMIT 2019

FRIDAY 19TH JUNE, VICTORIA PARK PLAZA, LONDON

Every interaction that a customer has with a company, be it online or offline, changes their impression of the brand. For this reason, there has never been a more important time for the marketing function to ensure a great CX through each touchpoint of creating awareness, driving conversions, and keeping existing customers happy.

The CX Marketing Summit will take you on a journey to CX excellence, as we look at the increasing number of organisations who are combining the efforts of the customer and marketing departments to provide consistent messaging and further enhanced customer understanding and insights, which leads to tailored, personalised offerings that attract and retain a loyal customer base.

The day will provide a survival guide for CX as we discuss topics such as how we can use service design to break down business silos, how we can build a better CX using an inside-out model, the new technologies that can transform engagement, how to master digital advertising in the machine age, how we need to stop thinking channels and start thinking journeys, the use of VOC in marketing, and what the era of omnipresent experience means for you.

The organisations sharing their stories at the Summit are seeing a more seamless CX being created as a result and, by joining them, you’ll be able to reap the same rewards.

Do you have questions about CX Marketing Summit 2020? Contact Engage Business Media

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When & Where


Victoria Park Plaza
239 Vauxhall Bridge Road
SW1V 1EQ London
United Kingdom

Friday, 19 June 2020 from 08:15 to 18:00 (BST)


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Organiser

Engage Business Media

Engage Business Media launched in 2009 and is designed to help our global community of 120,000+ senior leaders in the customer and employee space, helping them to devise and implement winning employee and customer engagement strategies.

Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile.

Engage Business Media runs a series of hugely successful thought leadership style Directors Forums for its community throughout the year, along with top level round table discussions and larger annual summits attracting over 1,200+ senior delegates, including the Customer Engagement Summit and Employee Engagement Summit. All of these face- to-face activities are supported by our dynamic websites www.EngageCustomer.com, www.EngageEmployee.com and www.EngageCxMarketing.com, weekly newsletter alerts and ground breaking webinars.

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