Dale Carnegie evolved in 1912 from one man’s belief in the power of self-improvement and led to the worldwide success of his performance-based training company. Today it continues developing people by transforming attitudes, behaviour and performance at work.

Managing a team is both rewarding and challenging. This two-day programme focuses on today’s issues facing managers in the hospitality sector and provides practical tips and processes for becoming a more effective manager.

This programme is designed for managers, team leaders and supervisors in the hospitality industry. Dale Carnegie offers a unique methodology, a challenging and inspiring environment, and high level of participation, coaching and support. As a consequence, people learn to break ineffective habits, build confidence and create positive, sustainable results within their team.