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Data Summit Breakout 1: Many a mickle makes a muckle*: Making large transfo...
Thu 23 March 2017, 11:30 – 12:10 GMT
Many a mickle makes a muckle*: Making large transformational change through billions of bits of data
Hosted by Luke Gee Head of Analytics - Customer Experience, RBS
The Royal Bank of Scotland’s Data Strategy is founded on the 3Cs: Correct the data, Connect it to the areas that need it, Create insight.
But how do they see the opportunities in so much granular data, spread across their organisation? How does the business work more closely together to improve customers’ experience, to coach staff, flex a property strategy, or speed up operations and processes, in addition to all the traditional areas of analytics?
Luke Gee offers a unique view of how the Bank’s culture has adapted to now harness data and collaborative analytics to drive industry-leading insight.
*translation: loads of small things, make a big thing
THIS IS A STAGE WORKSHOP- It will take place in the main event room.
** You must have purchased a Data Summit ticket to attend one of the breakout sessions. If you haven’t purchased a ticket you will not be admitted in to the Data Summit workshops.