Background: Having worked in a local authority, managed and investigated allegations against school staff as well as volunteers and leaders in churches through his LADO role, Paul shares the learning on how church and charities should manage an allegation, or a complaint. How you manage risk and reputation through having robust systems, policies and processes in place.
Rationale We have seen a concerning increase in calls from churches to our advice line when an allegation of misconduct or bad practice or a concerning patterns of behaviour from someone in a leadership or a senior management position.
- Complaints - We have also supported churches when a compliant has been raised and they have had no policy nor procedures in place to deal with these situations.
- Allegations - How do you manage this properly and robustly, supporting both the person making the allegation and the person who is being accused.
- Whistleblowing - the reporting of an organisations bad practice.
So, we are offering the opportunity to attend a workshop/webinar to support churches in how to respond well and appropriately to an allegation when its
A - Below the statutory threshold for reporting, and
B - when it meets statutory threshold for reporting.
Course Aim: Managing an allegation or a complaint can be a really difficult and stressful situation for all concerned. This session is to help you to know how to respond, by understanding the whole process from receiving the initial allegation, or complaint, recording and reporting and right through to its conclusion.
Delivered within a biblical frame of reference as well as the legal framework
How to respond well and manage an allegation/ disclosure.
Understanding language Allegations - Whistleblowing - Complaints - whats the difference .
Below threshold
At threshold
• How to report.
• Who to report to.
• The role of the LADO
• Supporting the staff member.
• Managing the reputational risk.
Ticket price is per person not a group on one device
