Dealing with Difficult Consultations
Event Information
About this event
What is the Multi-Professional Support Unit?
The Nottinghamshire Alliance Training Hub (NATH) has established the Multi-Professional Support Unit (MPSU) to deliver education activity which supports the professional development of our increasing and diverse primary care workforce. The team organising the educational events is representative of the colleagues we serve.
Aim of this Event
- This event covers an overview of challenges faced, when dealing with difficult consultations.
- Join Dr Saira Jawaid and Sarah Partridge, for tips on how to handle a variety of difficult patient encounters in clinical practice. We hope the session to be informative and interactive with case scenarios, to enable you with key skills on managing challenging consultations in everyday practice.
Dr Saira Jawaid (GP) and Sarah Partridge (Clinical Practice Pharmacist), both work as part of the Multi-Professional Support unit (MPSU), supported by Nottinghamshire Alliance Training hub (NATH).
Target Audience
- This event is aimed at all consulting clinicians in primary care
Agenda
- 10-10:15 Introductions and house keeping
- 10:15-10:30 Overview of challenging consultations
- 10:30-10:45How to approach difficult consultations
- 10:45- 11:00 Angry patient
- 11:00-11:10 Break
- 11:10- 11:25 Complex patient
- 11:25-11:40 Practice scenarios
- 11:40- 11:55 Summary and Q&A
- 11:55-12:00 Close
Registration Deadline
- 6 October at 23.30
- Please note we would like a variety of roles attending these sessions. Therefore, please await confirmation of acceptance of your place once your booking has been placed.
- Please register with your nhs.net email where possible. If the event is oversubscribed, priority may be given to those who have registered with NHS addresses.
- You will receive a certificate for your attendance.
Other Upcoming MPSU Training Events and Support Meetings
The NATH MPSU run a variety of educational events and support meetings for colleagues working in primary care in Nottingham and Nottinghamshire. This includes:
- Clinical Supervision Training and Support Meetings
- New Appraisers Training and Support Meetings
- Foundation Leadership and Management Training
- New to Practice Training
- Integrated CPD Training
All upcoming event and support meeting dates will be advertised on the MPSU website.
Organiser Nottinghamshire Alliance Training Hub
Organiser of Dealing with Difficult Consultations
Training Hubs are integral to Health Education England’s core purpose of supporting the delivery of excellent healthcare and health improvement to patients and the public through ensuring the primary care workforce of today and tomorrow are trained in the right numbers, have the necessary skills, NHS values and behaviours at the right time and in the right place as described.We do this through:1. The development and expansion of capacity of high-quality learning placements at undergraduate and postgraduate levels, including provision, training and development of faculty of multi-professional educators.2. Supporting better understanding of workforce planning needs and their realisation across the STP/ICS and at primary care network level, across health and social care.3. Supporting the development and realisation of educational programmes to develop the primary/ community care workforce at scale to address identified population health needs or support service re-design and delivery of integrated care.
