Target Audience: Many charity workers on the frontline are faced with those

clients in debt crisis, often in smaller charities where there is no

in-house regulated debt advice provision. This session will give

them confidence to provide support to beneficiaries struggling

to manage their debt situation and the strategies available to

them.

Session Aims: To equip participants with an understanding of debt

management. By the end of the session, participants will be

able to identify and differentiate between formal and informal

debt solutions, recognize the main causes of debt, and the

debt collection process.

Learning Objectives:

1. Know what Formal Debt Solutions are: Participants will learn about key

formal debt solutions like IVAs, DROs, and Personal Bankruptcy.

2. Understand main Causes of Debt: Participants will identify main causes of

debt, such as unexpected expenses and loss of income.

3. Understand what Informal Debt Solutions are: Participants will explore

informal debt solutions like debt management plans and negotiating with

creditors.

4. Understand Debt Collection Process: Participants will understand the debt

collection process and how to deal with debt collector

Timing: 120 min awareness raising live online workshop

Contact:

training@pennysmart.org.uk or Tel 01244 651210

Debt Advice Awareness for Non-debt advisers