Defamation, Criticism, and Complaints Against Mediators

Defamation, Criticism, and Complaints Against Mediators

Meaning, Differences, and Solutions

By Radanks Ltd. UK

Date and time

Location

Online

Refund Policy

No refunds

About this event

Duration: 4 hours | CPD Program

Maintaining a mediator's professional reputation is critical to sustaining trust and credibility. Yet, even the most skilled practitioners may face criticism, complaints, or even defamation. This important CPD session unpacks the meanings, key differences, and appropriate responses to these challenges.

Participants will explore:

What constitutes defamation, legitimate criticism, and formal complaints

The legal and ethical implications of each

Strategies for responding to negative feedback constructively

How to protect personal and professional reputation without escalating conflict

Complaint-handling procedures and best practices for mediators

Through real-world scenarios, discussion, and case studies, this session empowers mediators to navigate reputational risks with confidence, professionalism, and resilience.

Essential for all mediators who want to proactively manage their practice, safeguard their reputation, and maintain trust with clients, colleagues, and regulatory bodies.

Organized by

Dr. Renu Raj, the dynamic CEO and Founder of Radanks Ltd. and Dynamic Silence, is an internationally recognized mediator, arbitrator, and advocate. Renowned for her pioneering work in cross-border mediation and litigation, she has also served as a committee member for the Indian Parliament, contributing to the amendment of the Mediation Bill—a testament to her legal expertise and commitment to advancing the field globally. A multi-award-winning professional, she has been honored with accolades such as the International Jury's and Writers Award. A champion of humanity over division, Dr. Raj’s work is grounded in her ethos of "3 Cs"—Concern, Commitment, and Confidence.

£108
Aug 23 · 2:00 AM PDT