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Delegation: achieving results through others

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United Kingdom

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Delegation is about achieving through other people what you can’t achieve by yourself. Not everyone is a natural delegator though. Some of us struggle to let go; others pass off responsibility too easily.
It’s an important management skill; smoothly handing over responsibility while retaining accountability. Done properly, it frees up time to focus on our main objectives. But it’s not just about us. Delegating the right work at the right time also means empowering team members by showing faith in their capabilities.
This topic will show new managers how to delegate, and support more experienced managers who want to refresh their skills or deal with a specific challenge.

Learning activities

This topic features 6 online learning activities, followed by a 3 hour 30 minute workshop.
The pre-workshop activities includes 2 self-assessment tasks, establishing what sort of delegator you are and what opportunities for delegation exist within your team. The remaining online tutorials introduce you to the theory, behaviours and frameworks behind effective delegation.
The subsequent workshop provides a chance to discuss what you have learned and to practice your delegation techniques.
The estimated learning time is 5 hours 30 minutes.

Learning outcomes

After completing this topic, you will:
  • know how to allocate work to make best use of available resources
  • understand what’s appropriate to delegate and who to delegate to
  • be able to develop the skills of the people around you

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United Kingdom

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