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Westgate Hall

Westgate Hall Road

Canterbury

CT1 2BT

United Kingdom

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Alison Carter, Alzheimer’s Research UK Champion and Co-Chair of Dementia Action Alliance Canterbury & Ashford, will discuss the business benefits of becoming a Dementia Friendly Business and will deliver a Free 1-hour Dementia Friends session.

Event is FREE to businesses.

Dementia is one of the greatest challenges we face in society today. With the UK statutory retirement age rising, and the number of people with dementia expected to rise to 1 million by 2021, we will see many more people developing dementia whilst still in employment. Many others will seek to combine being a carer with working. Businesses need to future proof all aspects of their operations. Consumers want businesses and organisations which value their customers.

Businesses are now realising it makes good business sense to be dementia-friendly. From retail to housing, utilities to entertainment, finance to transport, all sectors have a part to play. By developing an understanding of the condition, businesses can make a huge difference to people living with dementia and their quality of life.

Join other businesses across Kent to achieve the Dementia Friendly Business recognition symbol.

Becoming more dementia-friendly means:

ØHaving a senior responsible owner and a working group to support this work, ensuring it is embedded at all levels
ØUnderstanding the impact of dementia and how it changes customer needs
ØConsidering how a business’ products, processes and services can help customers affected by dementia
ØUsing dementia-friendly guidance to make changes within the store, premises or offices at all levels of the organisation
ØSupporting employees with caring responsibilities who might be affected by dementia
ØSupporting people who may be showing signs of dementia, whether they are customers or employees.

It doesn’t mean that businesses are expected to:

ØBecome dementia-friendly from day one
ØIdentify customers who have dementia
ØAsk customers difficult or intrusive questions
ØBreach existing legislation such as the Data Protection Act 1998 and the Mental Capacity Act 2005
ØIgnore normal security processes and procedures.
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Westgate Hall

Westgate Hall Road

Canterbury

CT1 2BT

United Kingdom

View Map

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