£150

Dementia REAL Communication Masterclass

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Location

Social Care Institute for Excellence

1st Floor Kinnaird House

1 Pall Mall East

London

SW1Y 5BP

United Kingdom

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Event description

Description

Venue: London, SCIE

Dementia can make it hard for people to communicate. This courses will give you a range of easy-to-use and effective dementia communication strategies and techniques. Add to your existing knowledge of person-centred dementia care by using the REAL (Reminiscence, Empathic Engagement, Active Listening and Life story) communication framework to enhance your communication skills with the person living with dementia.

This course is offered in partnership with Many Happy Returns

Course content

Greater understanding of an individual with dementia ensures more meaningful interaction throughout their dementia journey. The course provides a mix of activities, issues-based exercises and discussions, to improve participants’ existing listening and communication skills.

Content includes:

  • Techniques to establish trust and safety to support the person and their family
  • How the brain’s different memory systems function
  • REAL communication framework and techniques: reminiscence, empathic engagement, active listening, life story
  • REAL approaches to working with family carers and friends to deliver a better quality of life for all
  • REAL communication techniques for mapping a person’s life story
  • Adjusting REAL communication techniques to a person’s needs as their dementia advances
  • Understanding how feelings are at the root of communication challenges
  • Strategies for self-care.

Learning outcomes

Participants will learn:

  • the deeper principles of communication that make care more meaningful
  • how to provide more relevant support to an individual living with dementia at home or in a care setting
  • how to connect more effectively with families and/or the person’s advocates
  • how to deliver better care through improved understanding and communication

Who should attend?

Care and support staff working in care homes, home care, day centres, rehabilitation and respite care services, social workers, occupational therapists, care and support staff working in the voluntary sector.


If you require an invoice please email melissa.leen@scie.org.uk

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Date and Time

Location

Social Care Institute for Excellence

1st Floor Kinnaird House

1 Pall Mall East

London

SW1Y 5BP

United Kingdom

View Map

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