Mobile UX London (MUXL) and Compare the Market are happy to announce our upcoming virtual MeetUp around the topic of Designing experiences around the user.

This online event will feature keynote talks by industry experts followed by a live panel Q&A and a speed networking session to connect with fellow peers in the UX & design communities globally!

During this two-hours meetup, you will get inspired and learn practical techniques and useful insights to implement at your organizations.

Join us for FREE on October 28th to experience the inspiration and collaboration of the MUXL community!

Meet the Speakers

Paul Izod, UX Designer at comparethemarket.com

When Playing Back Users’ Data, Context Is Key Completing web forms is a pain, we all know it. At ComparetheMarket we've been exploring ways of sourcing users’ information from third-parties and then pre-filling form fields for them. We tested this on both our home insurance and energy switching web journeys and received strikingly different reactions. In this talk I’ll discuss what we did, what we found and the reasons why, as well as how we responded.

Pawel Lenart, Team Lead UX at TeamViewer

Form, chatbot, human Times are changing and even digital transformation evolves and is not the same today like it was some time ago. While many companies still try to communicate with customers over forms, modern approaches like Chatbots, Co-Browsing and Video Calls are needed nowadays in order to stay competitive. In my talk I will introduce you to these new approaches and explain how they can improve the performance and the conversion rates.

Zhivko Dimitrov, Senior Interaction Designer at Google

Passing context between apps. To achieve scale and speed of delivery, large enterprise solutions often end up using multiple apps and UIs rather than a single monolithic front-end. I'll share perspectives from Google and BP on how to approach the unique challenges such setups present to a seamless user experience. I'll detail how I use user journeys to drive cross-suite UX architectures, how I discover the right context and the right amount and longevity of context to pass between apps.

Event schedule

14:30 – 15:00 Paul Izod, UX Designer at comparethemarket.com

15:00 – 15:30 Pawel Lenart, Team Lead UX at TeamViewer

15:30 – 16:00 Zhivko Dimitrov, Senior Interaction Designer at Google

16:00 – 16:30 Live Panel Q&A

16:30 – 17:00 : Networking Session

For more information visit: https://mobileuxlondon.com/events-2/