Designing for Connection: A Sociotechnical Approach

Designing for Connection: A Sociotechnical Approach

with Caitlin Begg - founder, Authentic Social & sociologist

By MillerKnoll Insight Group

Select date and time

Wed, 22 Oct 2025 00:00 - 01:00 PDT

Location

Online

About this event

Timings:

Earlier Session - 08:00 BST/ 09:00 CEST / 09:00 SAST/ 11:00 GST / 12:30 IST / 15:00 HKT-SGT-ChinaST / 15:00 AWST/ 16:00 JapanST / 17:00 AEST
Later Session - 7am Pacific / 8am Mountain / 9am Central/ 10am Eastern / 11 noon BRT / 3pm BST/ 4pm CEST / 4pm SAST

Designing for Connection: A Sociotechnical Approach

In this session, Caitlin Begg explores how sociotechnical design can help organizations create workplaces where technology supports—rather than overwhelms—human connection. Grounded in four modern principles of sociotechnical design, the webinar will examine how physical and digital environments can be shaped to foster connection, collaboration, and communication. Drawing on concepts like ‘non-place,’ psychogeography, and hypercommunication, Caitlin offers a fresh perspective on place design and relationship-based work.

Speaker: Caitlin Begg

Caitlin is a sociologist and founder of Authentic Social. Her work and research explores technology's effect on communication and interpersonal relationships; workplace design; and AI. She focuses on designing a sociotechnical future—seeking a joint optimization between people and technology.

Caitlin founded Authentic Social in 2016 after writing her Harvard sociology thesis on digital communication. Authentic Social is an applied research lab at the intersection of sociology and technology. New York City-based, with an additional office in Amsterdam.

She also hosts the podcast Progression to Analog, where she offers practical advice and interviews experts and researchers on how to make daily life more human in a world increasingly influenced by technology. Since 5 September 2022 and without exception, Caitlin has begun each day reading nonfiction before any cell phone or computer use.


Organised by

Specialities: Workplace Seminars, Knowledge Sharing, Conference Speaking. Working with the Design and Workplace Community

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