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DEVELOP YOUR SOCIAL SKILLS & SOLVE YOUR CONFLICTS
Sat 25 March 2017, 09:00 – 12:00 CET
Master Class on Emotional Intelligence for leaders willing to deepen their social skills and to learn authentical practical tools and techniques to effectively solve conflicts.
It takes more than traditional cognitive intelligence to be successful at work. A high IQ score does not guarantee success at the workspace. It was scientifically proven that there is more to success than simply being ‘clever’.
According to the existing scientific research emotional intelligence is the strongest predictor of performance, explaining a full 58% of success in all types of jobs. It was found that 90% of top performers are also high in emotional intelligence. On the flip side, just 20% of bottom performers are high in emotional intelligence.
Working on your emotional intelligence could well be the most important aspect of your personal development.
Research has shown that people with higher levels of emotional intelligence enjoy more satisfying and successful careers and relationships. If you think about ways to enhance your emotional intelligence, you are likely to become more interesting and attractive to others, and you will also give your self-esteem a boost.
Do you know this situation where you think your idea is brilliant, you go to present it and there is no validation and response to your idea? Many of my clients have experienced similar situations with their bosses and colleagues.
In this masterclass you will discover how to
- Quickly recognize your boss's and colleagues' behavior and learn how to communicate with those types of personalities
- How to give feedback to your boss / a colleague How to receive feedback from your boss / a colleague without creating a conflict
- Improve your communication with senior management and employees
- Be emphatic with others so you can find solution and create a win-win situation
- Handle aggression of boss and colleagues in a controlled and unemotional way
You will deepen your knowledge about yourself and focus on techniques and tools allowing you to better interact with others as well as develop your strategies for better quality of life and success.
knowing how to give feedback and acknowledgments,
knowing “no goes“ with each of the communication styles
developing a win-win solution
resolving a conflict
better dealing with disappointments
Q & A SESSION
BONUS #1: your personal communication style assessment
BONUS #2: summary of the communication styles including identifying characteristics
BONUS #3: step-by-step description of the technique that will be used during the master class
WHAT CLIENTS OF MY MASTERCLASS SAY
"Anna`s words are gold" - that's what I said to someone spontaneously when they asked me how Anna`s Masterclass on Emotional Intelligence was.
I have to admit, when I first heard about Anna´s work with Emotional Intelligence, I thought it wasn't my thing - I`m a professional woman making my own way in life, I´m smart, I´m motivated, I work hard, I thought, so why do I need something like this? Aren´t I destined for success anyway? Maybe you think so too. But I also realized something was missing...
Anna`s method is effective and simple, but requires the skill of a professional and a natural like her: What her workshops do is give you clarity on what you need to figure out and the parts of your life that you need to work on to achieve real fulfillment and success - since it can be very hard to know exactly what that is. The truth is, no matter how smart and hardworking we are, most of us could use some extra help in the fields of fulfillment, leadership, conflict solving, decision making and living in a way that is fully true to yourself - that personal and interpersonal level that elevates simple managers to real leaders and masters of their own destiny.
Through targeted exercises and contributing her invaluable "gold" to each person in the room, Anna creates an atmosphere of competence and trust that allows you to work through issues that are blocking you personally and professionally. At the end of a class with Anna, you will have pinpointed how you can solve conflicts more efficiently, gain self-confidence and become a better leader, how you can use your inner values to guide your decisions and feel good about them, and more. Anna gives you the tools and the encouragement to do so.
She converted this skeptic… and if I did it, you can too."
Lawyer, Alisa Burkhard at Altenburger
Amalia shares about her experience and her incredible results: feeling fulfilled which is priceless.
"To put a price on happiness?! How can you quantify it? I am seeing it as the best investment I´ve ever made". https://www.youtube.com/watch?v=XGh5WoEtT4A
"Visiting Annas training for Emotional Intelligence opened me new interesting tools for managing better important conversations, improved my ability for making decision and enormous boosted my self-motivation.
The experience of group training with Anna is unique and cannot be experienced in any online classes. She is focused on results and creates a great fun atmosphere!
Meeting new people with same focus on self-development is also a great thing.
Anna is unique network multiplicator, if you know Anna - you know half Zürich:)"
Key Account Manager by Just International AG
"Anna Korovatskaya's EQ Master Class in Zurich last weekend was far beyond my expectations! Having thought for ages about taking part in an EQ program, Anna was kind enough to offer a discovery call in which she easily swept away all my doubts and inner critics. It was one of the best decision I possibly could have made.
Anna is a warm-hearted person and a dedicated NLP Master making us all feel very comfortable. Anna's own vita makes her very empathic about executive careers, so that she knows and feels from her own experience which journey her students are going to undertake.
Anna is to the point though, and very clear in the message she is delivering. It made me more than once take a deep breath and think, "Wow, how could she know this, but now it starts to make total sense!" With a big smile and a lot of fun she was gently guiding us to the tools which can instantly be used and practiced by anyone and at any occasion. I gained a lot of clarity and awareness on numerous business and private situations, which was stunning and amazing in itself. Anna guided me into the world of EQ with ease, joy and tremendous encouragement.
I can surely and truly recommend Anna's EQ training to anyone and I am delighted to be able to continue Anna's executive coaching."
Henning-G. Wind, LL.M. (Int. Tax)
Partner / Tax Lawyer (Steuerberater) at Ebner Stolz
"I participated in Anna's Business Masterclass "Emotional Intelligence: Your Key to Success” in Zürich in order to gain a deeper insight into the daily pitfalls one encounters booth in professional and private life anytime we interact with other individuals.
I was surprised to learn that even though I successfully interact with dozens of people in my professional life on a daily basis I found many ways to improve.
Anna teaches participants practical techniques that support you in your interaction with your co-workers and customers as well as your friends, and family, your decision-making process and on how to maintain a genuine positive attitude.
She combines her persistence and charm in order to enable you to open up yourself to the process of self-discovery and supports you through the course.
The course contains important theoretical background information and is focused on an inter-personal interaction between participants among themselves and Anna as well as self-exploration making it suitable for getting valuable insights within the given amount of time.
Anna´s enthusiasm for the topic and positive energy are both inspiring and motivating to utilize the techniques she teaches.
She is a living proof that what she shares with her students is one of the major keys to success.
I can highly recommend Anna's Masterclass for anyone who is eager to improve their emotional intelligence booth in private or professional life."
Pediatric Resident at University Kinderspital Zurich
"I had the pleasure to work with Anna, I attended her Master Class on "Emotional Intelligence". There was a good balance between some theory and lot of practice. There was the right amount of theory and explanations, of course, but what I found great, very good and useful is that we had the possibility to do a lot of practice with partners in the class! The topics were really very interesting and useful, I could learn new things that I can use in my daily life! The exercises and techniques were great! The approach was really practice-oriented. Anna was eager to explain and answer our questions, and she was efficient, very practice-oriented and went always to the point. She could also simplify and understand real thoughts and situations, she offered a great help to understand the reality of thoughts, beliefs, behaviors and situations. She really could simplify things, thoughts or beliefs that we or anyway attendees in the class had. She could clarify and most important, she could SIMPLIFY, what I found the best and very important. All was very logical built, step by step, simple and very clear, and this I find excellent and very good and helpful. Anna really accompanies everyone and very good and close in the process. She is very attentive, decided, goal oriented and offers a great support. She also really follows her students.
We also got a small book, which I found great!! In one day you only have an experience and a first touch, the day was really intensive and full, was great, but of course one needs time, exercises and practice. So the book and Anna's material are also great, anyone can then deepen and practice by themselves, also because the topic is huge! And in one day you can just have an approach and idea, but then you need to deepen it for yourself, regarding also everyone's needs, which are personal and different. But this first day was great. And Anna is always very supportive and interested also, also outside the course. And serious also, and helpful. She really suggests you what you really need, not more and not letting you waste time. She suggests to keep it simple, not search a lot but rather focus and concentrate on what we already have and what we need, step by step. And this I found very reasonable and good from her. It shows seriousness and conscience, good job, and not letting people waste their time. I appreciated it.
I really would recommend her and her work! You just must try."
Social worker, Paola Terranova
Tremendous value and clarity in a short period of time. A limited amount of places.
If you want to participate or have any questions, I’d love to talk to you personally about this masterclass. Discover if this is the right course for you by writing me a personal message at http://www.annakorovatskaya.com/contact.