In discussions with many authorities the need to develop a range of new and dynamic competencies to meet future demands and challenges is often to the fore.
A frequently sighted area is commercial awareness. But what does that mean in practice in terms of organisational culture, management style and individual skills. Is the organisation espousing the need for commercial thinking but at the same time putting barriers in the way?
This workshop is an interactive opportunity to develop your awareness and understanding, share experiences and opportunities and stimulate ideas and possibilities.
Although touching on commercial ‘options’ the workshop is more about creating a shared understanding to go beyond the rhetoric and build a culture that supports this aspect of organisational change.
- A clear understanding of what commercial awareness means in practice
- Developing strategies to move towards an appropriate commercial model and culture
- A chance to generate ideas for specific commercial activity
- Considering organisational changes that may be required
09:30 Arrival and registration
10:00 Welcome and Introduction – Clarifying workshop and individual goals
10:15 What is it? – Developing a shared understanding
10:30 Commercial Strategy – What is the organisation trying to achieve. Demands, constraints and choices. The cost, time, quality paradox and how to use it
11:30 Creating a culture that encourages rather than blocks and stifles
Service users as customers
13:30 A creative, commercial approach to solving strategic or operational problems
14:15 Understanding how commercial models may help analysis of options.
15:00 Understanding cost v value
Understanding the commercial impact of hard to measure factors e.g. reputation or staff motivation
15:50 So what next for you?
Who Should Attend?
The workshop is intended for Managers and Members looking to develop responses to the challenges faced by Authorities. It is also useful for those with strategic roles in organisational change and policy making. It will also be useful for managers in areas moving into a more commercial environment who are seeking to get to grips with it.
Keith Crampton, Wiz Training and Development Ltd
Keith is an experienced trainer, coach and facilitator specialising in Local Government but with experience in private sector organisations as well as charities. Specialising in organisational and culture change Keith has worked with Authorities of all types. His experience before forming Wiz was as a Training and Organisational Development specialist working in both Local Government and the NHS. He brings an enthusiastic and engaging approach coupled with a focus on achieving real improvements in individual and organisational performance.
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Local Government Information Unit
For 25 years the Local Government Information Unit has provided support to councils and championed local democracy. The LGiU is an independent think-tank and a resource for local government. Our teams of policy analysts are experts in local government. They provide practical policy advice, training, consultancy, public affairs services and other resources to our members and other organisations.