Developing Leaders Who Can Handle the Hard Stuff Early

When leaders know how to have the difficult conversations, they do more than resolve issues they prevent them.

This session explores how HR can build leadership confidence and resilience before problems escalate. We will look at what every leader needs to know about managing complaints, how to create space for open dialogue, and how to ensure accountability sits where it belongs with those leading the teams.

You will leave with a practical framework for supporting leaders to step in early, address issues with clarity and empathy, and build a culture where people feel respected.