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DfTc Staff only Influencing Skills Workshop Velocity morning event Ignite a...
When making a booking please choose the event for your community: Velocity morning event and Ignite afternoon event.
Effective influencing skills are critical if you want to build successful relationships. Your influence is a measure of your ability to affect other people’s attitudes, beliefs and behaviours without using force or formal authority.
At work, the groups you may want to influence might include customers, colleagues and management.
This 3 hour workshop increases your awareness of those groups’ different perspectives and how this should inform your own influencing behaviour.
You will need to work through a short online tutorial, a questionnaire, some preparatory reading and a video before the workshop. You should also allow time to discuss the learning outcomes with your line manager and agree follow-up activities so you can put your new skills to use.
After completing this topic, you will be able to:
- communicate more persuasively
- understand the different styles of influencing
- adapt your behaviour