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DfTc Staff only Influencing Skills Workshop Velocity morning event Ignite a...

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Location

Location

DfTc H4, Great Minster House, 33 Horseferry Road, London, SW1P 4DR

DfTc H4, Great Minster House, 33 Horseferry Road, London, SW1P 4DR

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Event description

Description

When making a booking please choose the event for your community: Velocity morning event and Ignite afternoon event.

Influencing skills

Description

Effective influencing skills are critical if you want to build successful relationships. Your influence is a measure of your ability to affect other people’s attitudes, beliefs and behaviours without using force or formal authority.

At work, the groups you may want to influence might include customers, colleagues and management.

This 3 hour workshop increases your awareness of those groups’ different perspectives and how this should inform your own influencing behaviour.

Preparation

You will need to work through a short online tutorial, a questionnaire, some preparatory reading and a video before the workshop. You should also allow time to discuss the learning outcomes with your line manager and agree follow-up activities so you can put your new skills to use.

Learning activities

Note: Some of the learning activities in this topic use digital media, for which you will need specific computing requirements. For more information, please refer to the ‘Terms and Conditions’ tab on the next page and read the technical specification before you purchase.

Learning outcomes

After completing this topic, you will be able to:

  • communicate more persuasively
  • understand the different styles of influencing
  • adapt your behaviour
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Location

DfTc H4, Great Minster House, 33 Horseferry Road, London, SW1P 4DR

DfTc H4, Great Minster House, 33 Horseferry Road, London, SW1P 4DR

View Map

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