Difficult Conversations Workshop
Thursday, 20 February 2014 from 10:00 to 16:00 (GMT)
San Francisco, California
London, United Kingdom
This is a workshop for people who want to get better at life's difficult conversations.
The ones where there’s something at stake for us, something that we want. But where another human being is, ahem, in our way. We often devote a lot of energy to avoiding having them. We spend a lot of time in our head, or complaining out loud to our friends, about the difficult character of the person we would like to engage with but can’t.
Dealing with difficult customers
Giving feedback to your boss
Getting people who work for you to change
Handling disputes and conflicts
Difficult conversations are difficult. We don’t help ourselves by attempting to make them easy through mental effort… in fact that often just makes the psychological rut deeper.
And since difficult conversations have high stakes, we don’t normally get many shots at having them.
In this workshop, we'll encourage participants to experiment with different ways to have challenging conversations. With a big emphasis on playfully trying stuff out, and without putting too much effort into analysing or idealising. We think of it as the rapid prototyping of behaviour. It brings some of the wisdom of the maker and agile movements to the training sphere.
A Process of Discovery
We see difficult conversations as an opportunity to experiment and uncover bits of ourselves that we don’t always deploy. It’s a process of discovery and it can be so much more energising and exciting than attempting to follow a set of rules. We'll bring our shared experience of work in many different contexts to help you.
We are limiting the group to six particpants (plus ourselves) which we feel will make for a deeper personal experience. You will be able to explore particular conversations that you need to work on.
More information on our website, Creative Facilitation or call Johnnie on 07973 414263
Small print: We understand that sometimes plans change. If you find you need to cancel, we’ll be sorry and will reimburse your registration fee less a 20% handling charge. We can’t accept cancellations after February 3rd, 2014. Substitutions are okay.
When & Where
Johnnie Moore and Kay Scorah
Johnnie Moore has developed this work over many years as a coach and facilitator, in places as far afield as The Solomon Islands and San Francisco. He draws on all sorts of ideas and practices that have shaped how he works; things like gestalt psychotherapy, psychodrama, improv theatre and forum theatre, and the work of Tim Gallwey (the Inner Game). Johnnie's client experience includes the BBC, Channel 4, Oxford University, World Vision, American Express and Johnson and Johnson.
Kay Scorah trained as a biochemist and was a leading planner in London ad agencies for many years. For the last 20 years her mission has been to bring together and apply best practice from the Arts, science and business to groups and organizations to help them to co-operate and co-create. Kay's client experience includes Procter & Gamble, EDF Energy, Heineken, Saatchi & Saatchi, National University of Ireland, Dance Theatre of Ireland and GE.