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Difficult Discussions Matter!

HSCP Learning & Development

Wednesday, 4 December 2019 from 09:30 to 16:30 (GMT)

Difficult Discussions Matter!

Ticket Information

Type Remaining End Quantity
Difficult Discussions Matter 5 Tickets 3 Dec 2019 Free  

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Event Details

Welcome to Difficult Discussions Matter!

This is an engaging and exploratory full day of learning that looks to involve you in a variety of different ways that include self-reflection, group work, conversations and role play. In this session we explore with you the role that attitudes and behaviours have on a conversation, listening skills practice, emotional intelligence and the 5 steps to difficult discussions.

This session will support you in:

-    Becoming more aware of your own communication style;

-    Developing your understanding of active listening skills and the importance of this when

      experiencing conflict;

-    Understanding what makes some conversations more difficult;

-    Preparing you for future conversations by using a simple approach;

-    Helping you to reflect on your own behaviours and attitudes and those of others;

-    Developing your planning and preparation for conversations;

-    Developing your confidence by allowing space to use the approach in a safe environment

      through exploration;

-    Feeling motivated and assertive to have conversations which may be difficult.


Please be aware we require 48 hours’ notice if you need to cancel your place on this learning session.

 If 48 hours’ notice is not given or if you fail to attend on the day, there may be a charge of £50 for non-attendance.

Do you have questions about Difficult Discussions Matter!? Contact HSCP Learning & Development

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When & Where

Council Building
Meeting Room 415
2 High Street
United Kingdom

Wednesday, 4 December 2019 from 09:30 to 16:30 (GMT)

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