Digital Communication

This course is your guided tour through the evolving world of digital communication—from email etiquette to the chaos of social media. You’ll learn the ropes of online collaboration tools, how to keep your digital tone in check, and how marketing works across various online channels. If you’ve ever wondered how memes, mailing lists, and Google rankings coexist—this course connects the dots.

Across ten streamlined modules, you’ll explore how digital communication shapes brands, relationships, and search visibility. There's emphasis on content creation, reputation management, and understanding privacy expectations in the age of constant connectivity. Whether you're sending an email or posting a campaign—this course helps you say it smarter, not louder.

Learning Outcomes:

• Communicate clearly and effectively using digital tools and platforms.
• Understand proper etiquette for email and professional messaging.
• Apply SEO techniques to improve digital content visibility.
• Create targeted content for marketing and audience engagement.
• Manage digital reputation and online communication tone.
• Recognise common privacy issues and secure communication practices.

Who is this Course For:

• Marketing professionals seeking stronger communication clarity online.
• Freelancers building their online presence with precision.
• Admin and office staff improving their digital messaging skills.
• Entrepreneurs navigating the online marketing landscape.
• Customer service teams handling digital communication channels.
• Social media managers polishing tone and timing.
• Content writers adapting for digital consumption.
• HR teams managing internal communication platforms.

Career Path:

• Digital Communications Officer – £32,000/year
• Content Marketing Executive – £30,500/year
• Social Media Manager – £34,000/year
• SEO Specialist – £31,500/year
• Online Brand Coordinator – £29,000/year
• Email Marketing Executive – £28,500/year