Digital North Lanarkshire Partnership Seminar: Increasing Digital Inclusion

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Online event

Event description
Digital North Lanarkshire Partnership Seminar: Increasing Digital Inclusion

About this event

Event Aim and Objectives


Explore how Digital NL (DNL) partners and other organisations can work together more effectively to rapidly increase digital inclusion in NL.


  • Strengthening shared understanding of:
    • the challenges of digital exclusion and benefits of digital inclusion
    • NL public sector services digitisation – scale and pace
    • digital inclusion support in NL and how this could be strengthened

  • Reaffirmation of partners’ commitment to the DNL Partnership and agreement to continuing support with modest funding from partners to support effective co-ordination.
  • Agreement of priority actions to accelerate digital inclusion work through DNL, partner organisations, Community Boards and CVS, with links to Local Outcome Improvement Plans.
  • Event Programme

    9.00 Welcome and Introduction – Chair - Des Murray, CEO, North Lanarkshire Council (NLC)

    9.10 Digital Inclusion in Scotland

    Presentation with an overview of national action in Scotland to improve digital access (devices, data and skills) Presenter: Katy McNeil, Programme Director of Connecting Scotland, Scottish Govt.

    9.20 Q&A

    9.30 Experience of digital exclusion and inclusion journey: Presentations from Craig Hamilton and Jen Worral

    9.40 Q&A

    9.50 NL public sector service digitisation and implications for digital inclusion: Presentation from each person followed by Q&A

    9.45 NLC: Katrina Hassell, Head of Business Solutions

    9.55 Health and Social Care NL: Ross McGuffie, Chief Officer

    10.05 Q&A

    10.15 Break

    10.25 Digital inclusion support in NL and how this could be improved to strengthen access to devices, data and skills

    10.25 Digital Skills Development – Yvonne Weir, NLC, Enterprise Team

    10.35 Community support through libraries – Russell Brown, NLC Libraries

    10.45 Digital Friends Project – Finn Arschavir, Voluntary Action North Lanarkshire (VANL) with project participant Frances Parsons and volunteer digital champion Priya Gogna

    11.00 Q&A

    11.10 Workshop discussions on “What actions do we need to take in NL to accelerate digital inclusion?” Each group to agree three key actions to share with full group in final session.

    12.00 Feedback, agreement and close – facilitated by Des Murray

    • Each workshop to share three key actions
    • Discussion and agreement by full group
    • Confirmation of support for DNL Partnership
    • Thanks and close

    Digital Inclusion Seminar Briefing - June 2021 (Download)

    Please note: This meeting will be hosted on the latest version of Microsoft Teams, please ensure you have access to this platform and that your devices work with it.

    Date and time


    Online event

    Organiser Voluntary Action North Lanarkshire

    Organiser of Digital North Lanarkshire Partnership Seminar: Increasing Digital Inclusion

    Voluntary Action North Lanarkshire (VANL) is the development agency for community and voluntary sector organisations in North Lanarkshire.

    Operating from Airdrie, VANL is Scottish Charitable Incorporated Organisation (Scottish Charity no. SC041224 ;and is a membership organisation open to third sector organisations across the local authority area.

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