Digital Strategy Seminar - IT Management and Security

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Deafblind UK Conference Centre

Cygnet Road



United Kingdom

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Event description
NetSupport's Digital Strategy Seminar in partnership with Opportunity Peterborough and Cambridgeshire Chambers of Commerce .

About this Event

Want to enhance your knowledge on topics surrounding IT Management and Security? Looking for hints and tips to make a difference to your business? Fancy meeting and networking with key industry experts and decision makers from local companies?

This is the event for you!

The free half-day event, hosted at Deafblind UK in Peterborough on Friday 3rd April, will help you maximise the benefits from business IT Management and Security.

The day will see 5 key figures from the IT industry speak on a variety of topics.

IT Management

Managing your company’s IT can be a tricky, time-consuming and sometimes an expensive task. There are so many methods, systems and software solutions available, how do you know what’s right for you? Hear Al Kingsley discuss how you can manage your IT assets successfully, maximise their benefits and find solutions that give you more for less.

Your take-away points:

• An overview of strategies that can help you manage your assets more efficiently and in less time.

• Solutions on the market that can help implement your strategy


Security is of the utmost importance for many, if not all, businesses so having frameworks to keep your information safe and secure is key. Hear Nathan Allison discuss how information is the key to securing information and how utilising frameworks for operational security can improve your organisation's security maturity.

Your take-away points:

• An insight into utilising metrics from control frameworks in order to improve security.

Planning for the future

Does your business have a 5-year plan? A 10-year plan? What about a plan in case things go wrong? It’s important for every business to think about both the good and the bad and have a strategy in place to cope when things don’t go as planned. Hear Colin Jeffs discuss business resilience and how to support your business from within.

Your take-away points:

• An understanding of how to support your company’s digital strategy in order to protect it effectively.

IT Resilience

Without an effective IT resilience strategy in place, your business could potentially lose thousands of pounds if your critical systems were to fail. Is this something you can afford? Hear David Davies discuss the key challenges in IT resilience and how to address them in your company.

Your take-away points:

• How to better understand your current IT environment, considering constant changes in the sector

• Understanding your Cloud IT providers and the services they deliver

• Recognising the shifting culture of IT usage and how it applies to your organisation’s own expectations of IT resilience.

Business Continuity

In today’s competitive environment, it’s essential for businesses to have a business continuity plan and processes in place to mitigate downtime and disruptions following any critical incidents that might occur. Hear Ravi Pathak discuss business continuity as a flexible solution and why it’s important to make sure you have a plan in place.

Your take-away points:

• An understanding of business continuity and the benefits of being prepared

• Business continuity services in the local area that can help support your plan.

Al Kingsley

Al has over 30 years experience in the technology sector. He started his career with Barclays Bank, then Unilever working within finance and management accounting before focusing on the early adoption of new IT technologies in the early 90s.

For the last 25 years Al has been the Group Managing director of NetSupport, an international software company developing market leading software solutions to support the effective use of technology in businesses and its users.

Al spent time living in the US whilst establishing NetSupport's overseas offices alongside extensive time in Germany and Japan, and has a broad knowledge of international business having set up distribution channels across 90 countries and supporting over 18 million software users.

Nathan Allison

Nathan is a Certified Information Security Manager (CISM) and has over twenty years’ industry experience, with more than sixteen of those focused on Internet and cyber security. He joined Daisy as part of their acquisition of Phoenix and he now manages the Operational Security team responsible for customer security. He has spent the last 6 months setting up a Security Operations Center (SOC) for Daisy Corporate Services.

In his early career, Nathan worked for Kingston Communications and moved into the security Implementation team at Planet Online which subsequently became Energis, implementing and configuring the security aspects of enterprise, highly available, e-commerce and collaborative solutions.

Nathan has an in-depth understanding of networking and security technologies from major vendors and how these can be applied to address specific business requirements and compliance objectives including approaches based on risk-based cost-benefit analysis.

Colin Jeffs

Colin Jeffs is a leading figure in Business Continuity & Resilience in the UK, having spent over 25 years heading up BC, Crisis Management and Resilience roles for organisations including:

• GE Capital Bank (part of the General Electric Group)

• Commerzbank (Germany’s 2 largest investment and retail bank)

• Dresdner Kleinwort Investment Bank (amongst many others)

As Head of BC & Crisis Management at both Commerzbank and Dresdner, Colin was invited to be a Director on the Securities Industry Business Continuity Management Group based in the City in London, working closely with HM Treasury and the Financial Services Authority to ensure the UK banking industry met its obligations for BC & Resilience.

He has been a Member of the Business Continuity Institute since 2007 and now heads up the Business Continuity Consultancy and Software division at Daisy Group, the UK’s leading BC Services Provider.

David Davies

David has a highly-focused skillset secured through over 20 years’ experience of both IT service continuity and business continuity management.

David joined Daisy from Barclaycard where he was a key member of the business continuity relationship management team, responsible for embedding IT service continuity across the organisation. He had previously held a number of other business continuity and IT service continuity positions for organisations including IBM Global Services.

David has become a highly respected consultant in the industry, initially with Jermyn Consulting and then with Daisy. Over this time he has delivered BCM and ITSC professional services to 100+ organisations.

David’s deep understanding of industry standards enable him to deliver best practice solutions while helping clients wishing to align themselves with these standards. He has delivered advice and solutions to organisations in the financial services, healthcare, housing, manufacturing, retail, technology, and transport sectors.

In 2019 David was named 'Continuity and Resilience Consultant of the Year' at the Business Continuity Institute's European Awards, and was shortlisted in the 'Advisor of the Year' category at CIR Magazine's annual Business Continuity Awards.

Ravi Pathak

Ravi Pathak joined the IT Industry almost 50 years ago and has spent over 20 years (and counting) as Head of Business Continuity at NetSupport.

Having completed a Diploma in Business Continuity at Buckinghamshire New University in 2013, he was awarded an internationally recognised professional status in Business Continuity. He has held several senior leadership roles in the private & public sector including Director, Managing Director & Trustee and is a member of the Business Continuity Institute - as well as belonging to a number of local networking groups.

In addition, he is a part time lecturer of Indian Cooking at The City College Peterborough.

About our partners

Opportunity Peterborough is the economic development company for the city. They promote Peterborough to attract new companies to the city and provide free of charge support to local businesses of all sizes and sectors.

Opportunity Peterborough's mission is to ensure Peterborough remains a great place to do business so whether you're looking for assistance to access finance, new premises, recruitment or skills development, improving productivity, R&D opportunities or want to strengthen international trade links, they can help.

Cambridgeshire Chambers of Commerce provides many opportunities to widen your network of business contacts and maximise the benefits of being part of Cambridgeshire’s most vibrant business network.

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Deafblind UK Conference Centre

Cygnet Road



United Kingdom

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