Digital Strategy Seminar - IT Management and Security

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Deafblind UK Conference Centre

Cygnet Road



United Kingdom

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NetSupport's Digital Strategy Seminar - IT Management and Security in partnership with Opportunity Peterborough.

About this Event

Wanting to enhance your knowledge on topics surrounding IT Management and Security? Looking for hints and tips to make a difference to your business? Fancy meeting and networking with key industry experts and decision makers from local companies?

This is the event for you!

The free half-day event, hosted at Deafblind UK in Peterborough on Friday 8th November, will help you maximise the benefits from business IT Management and Security.

The day will see 5 key figures from the IT industry speak on a variety of topics.

IT Management

Managing your company’s IT can be a tricky, time-consuming and sometimes an expensive task. There are so many methods, systems and software solutions available, how do you know what’s right for you? Hear Al Kingsley discuss how you can manage your IT assets successfully, maximise their benefits and find solutions that give you more for less.

Your take-away points:

• An overview of strategies that can help you manage your assets more efficiently and in less time.

• Solutions on the market that can help implement your strategy

Cyber Security

With cyber-attacks and scams on the rise, it is essential that your company understands the current threat landscape, common attacks that might take place and the impacts they can have on your business. Hear Mike Gallagher discuss cyber security and the help available to you if you find yourself the victim of an attack.

Your take-away points:

• An informed view of the current risks and appropriate risk mitigation strategies

• Signposting to the “Little Book of Cyber Scams” eBook produced by the Metropolitan Police.

Planning for the future

Does your business have a 5-year plan? A 10-year plan? What about a plan in case things go wrong? It’s important for every business to think about both the good and the bad and have a strategy in place to cope when things don’t go as planned. Hear Colin Jeffs discuss business resilience and how to support your business from within.

Your take-away points:

• An understanding of how to support your company’s digital strategy in order to protect it effectively.

IT Resilience

Without an effective IT resilience strategy in place, your business could potentially lose thousands of pounds if your critical systems were to fail. Is this something you can afford? Hear David Davies discuss the key challenges in IT resilience and how to address them in your company.

Your take-away points:

• How to better understand your current IT environment, considering constant changes in the sector

• Understanding your Cloud IT providers and the services they deliver

• Recognising the shifting culture of IT usage and how it applies to your organisation’s own expectations of IT resilience.

Business Continuity

In today’s competitive environment, it’s essential for businesses to have a business continuity plan and processes in place to mitigate downtime and disruptions following any critical incidents that might occur. Hear Ravi Pathak discuss business continuity as a flexible solution and why it’s important to make sure you have a plan in place.

Your take-away points:

• An understanding of business continuity and the benefits of being prepared

• Business continuity services in the local area that can help support your plan.

Al Kingsley

Al has over 30 years experience in the technology sector. He started his career with Barclays Bank, then Unilever working within finance and management accounting before focusing on the early adoption of new IT technologies in the early 90s.

For the last 25 years Al has been the Group Managing director of NetSupport, an international software company developing market leading software solutions to support the effective use of technology in businesses and its users.

Al spent time living in the US whilst establishing NetSupport's overseas offices alongside extensive time in Germany and Japan, and has a broad knowledge of international business having set up distribution channels across 90 countries and supporting over 18 million software users.

Mike Gallagher

Mike has over 30 years helping customers with IT in multiple sectors, primarily in large scale Financial Services organisations but also including Construction, Legal, Online Estate Agency, Local Government, Housing Associations, Genetic Research, Car auctioneers, Recycling and Law enforcement.

Before founding CXO Assist Mike was solutions director for a cloud specialist and technical director for one of the largest hosting and Business Continuity organisations in the UK. Mike was also responsible for a large managed service delivering support and change for all windows devices for Barclaycard, which was held up as an exemplar of service excellence in the Barclays Group globally. He has also worked on the design and implementation teams for large infrastructure and desktop projects at in Barclays, HSBC and Merrill Lynch HSBC.

Mike is a founding member of the Bedfordshire Police Cyber Trust Group, an initiative driven by Bedfordshire Police to pool commercial expertise and improve cyber awareness in the business community within Bedfordshire, Cambridgeshire and Hertfordshire.

This long and diverse experience has informed Mike’s view of the challenges of designing, delivering and absorbing change in complex, regulated environments.

Colin Jeffs

Colin Jeffs is a leading figure in Business Continuity & Resilience in the UK, having spent over 25 years heading up BC, Crisis Management and Resilience roles for organisations including:

• GE Capital Bank (part of the General Electric Group)

• Commerzbank (Germany’s 2 largest investment and retail bank)

• Dresdner Kleinwort Investment Bank (amongst many others)

As Head of BC & Crisis Management at both Commerzbank and Dresdner, Colin was invited to be a Director on the Securities Industry Business Continuity Management Group based in the City in London, working closely with HM Treasury and the Financial Services Authority to ensure the UK banking industry met its obligations for BC & Resilience.

He has been a Member of the Business Continuity Institute since 2007 and now heads up the Business Continuity Consultancy and Software division at Daisy Group, the UK’s leading BC Services Provider.

David Davies

David has a highly-focused skillset secured through over 20 years’ experience of both IT service continuity and business continuity management.

David joined Daisy from Barclaycard where he was a key member of the business continuity relationship management team, responsible for embedding IT service continuity across the organisation. He had previously held a number of other business continuity and IT service continuity positions for organisations including IBM Global Services.

David has become a highly respected consultant in the industry, initially with Jermyn Consulting and then with Daisy. Over this time he has delivered BCM and ITSC professional services to 100+ organisations.

David’s deep understanding of industry standards enable him to deliver best practice solutions while helping clients wishing to align themselves with these standards. He has delivered advice and solutions to organisations in the financial services, healthcare, housing, manufacturing, retail, technology, and transport sectors.

In 2019 David was named 'Continuity and Resilience Consultant of the Year' at the Business Continuity Institute's European Awards, and was shortlisted in the 'Advisor of the Year' category at CIR Magazine's annual Business Continuity Awards.

Ravi Pathak

Ravi Pathak joined the IT Industry almost 50 years ago and has spent over 20 years (and counting) as Head of Business Continuity at NetSupport.

Having completed a Diploma in Business Continuity at Buckinghamshire New University in 2013, he was awarded an internationally recognised professional status in Business Continuity. He has held several senior leadership roles in the private & public sector including Director, Managing Director & Trustee and is a member of the Business Continuity Institute - as well as belonging to a number of local networking groups.

In addition, he is a part time lecturer of Indian Cooking at The City College Peterborough.

About our partner

Opportunity Peterborough is the economic development company for the city. They promote Peterborough to attract new companies to the city and provide free of charge support to local businesses of all sizes and sectors.

Opportunity Peterborough's mission is to ensure Peterborough remains a great place to do business so whether you're looking for assistance to access finance, new premises, recruitment or skills development, improving productivity, R&D opportunities or want to strengthen international trade links, they can help.

To keep the city's economy thriving, Opportunity Peterborough also lead on the region's skills agenda to strengthen our local talent pool and bridge industry skills gaps. Peterborough is a fast growing city but they don't want this to come at the expense of our environment - their internationally acclaimed smart city and circular economy programmes are paving the way for a more sustainable and productive future where people can live within the resources of one planet by 2050.

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Deafblind UK Conference Centre

Cygnet Road



United Kingdom

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