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Digital Transformation: Delivering the Vision for Agile, Flexible and Secur...

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America Square Conference Centre

No.1, America Square

17 Crosswall

London

EC3N 2LB

United Kingdom

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The new Government Transformation Strategy sets out the vision for digital-enabled public services. It covers three broad areas of focus: transforming whole citizen-facing services; department transformation to deliver policy objectives in a flexible way; and internal government transformation to collaborate better and deliver change more effectively. At the ballot boxes we have seen that citizens are expressing their wish for more responsive government and public services. With many services running out of cost-cutting efficiencies the case for more radical, deep digital transformation is stronger than ever. This conference will explore how to reconnect citizens and the state and rethink policy making and service design so that they are closely tied. Public services need to be agile and flexible enough to implement service design as it forms, to back the best solutions not the costly failures, and to be able to adapt to an ever changing and challenging environment.

The vision for digitally-led innovations to join-up people, their data, and the services they use can help to create new opportunities to tackle complex user needs. Alongside the opportunities of the digital age however we have also seen in recent weeks the damage increasingly sophisticated cyber-attacks can cause. In May this year the largest cyber-attack in NHS history saw ransomware disrupt over 40 hospital trusts. This was followed by a ‘sustained and determined’ cyber-attacks on Westminster, with MPs unable to access emails. As well as developing services so that they benefit from digital technology it is just as important to guard against the risks. If citizens cannot depend that the information and data they share with services is safe and secure then public trust in what digital transformation can deliver will become increasingly eroded.

Outdated legacy IT systems and technologies are slowing down public sector transformation, a radical shift is required in service provision, collaboration, digital skills and data sharing. At Digital Transformation: Delivering the Vision for Agile, Flexible and Secure Public Services learn how to embed the latest digital solutions and ways of workings in your organisation and help redesign better public services and user outcomes.

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Date and Time

Location

America Square Conference Centre

No.1, America Square

17 Crosswall

London

EC3N 2LB

United Kingdom

View Map

Refund Policy

No Refunds

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