Digital Transformation Workshop

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Location

Level 6

6 More London Place

Tooley Street

London

SE1 2DA

United Kingdom

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Event description

Description

Engaging your tenants and stakeholders is one of the biggest challenges to effective digital transformation.

Join Clarion Futures and VerseOne Group for a free special event on effective digital transformation, focusing on the whole journey—from community engagement to practical implementation.

This event is for any teams undertaking a digital transformation programme, community organisations supplying training and technical outreach, and anyone who wants to understand how technology and knowledge transfer can transform customer service.

The event will be held at Clarion Housing Group’s smart London Bridge headquarters at 9:00am on Tuesday April 10th 2018, and lunch and refreshments will be provided.

Agenda

9:15 Arrival and Registration
9:45 Welcome and Opening Remarks—Phil Miles, Director, Clarion Futures
10:00 Customer Portals: from strategy to practical implementation—Jamie Norris, Creative & Digital Director, and Chris Mounsey, Chief Product Officer, VerseOne Group
10:30 How 'Theory of Mind' can help you Channel Shift—Randall Shortland, Digital Experience Co-ordinator, North Hertfordshire Homes
10:50 Managing Digital Transformation after a merger—Kathryn Hall, Head of Digital, Clarion Housing Group
11:10 Coffee break
11:25 Engaging Communities—Kenne Amissah, Digital Inclusion Manager, Clarion Futures
11:45 Feedback Session
12:15 Lunch & Networking
13:00 Panel Discussion—hosted by Mark Easton
13:55 Wrap up—Michelle Reynolds, Director for Commercial & Charitable, Clarion Housing Group
14:00 Close

Due to significant demand, both Clarion Futures and VerseOne Group will be available for an interactive session after the Close.

Spaces are strictly limited, so book your tickets now.

Date and Time

Location

Level 6

6 More London Place

Tooley Street

London

SE1 2DA

United Kingdom

View Map

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