Diploma in Admin, secretarial & PA - CPD Accredited

The Diploma in Admin, Secretarial & PA – CPD Accredited course is a comprehensive and globally recognized program designed to equip learners with professional administrative, secretarial, and personal assistant expertise. This advanced diploma is ideal for individuals seeking to build a rewarding career in business administration, executive support, or office management. The program combines practical and theoretical knowledge that prepares learners for real-world challenges in corporate, public, or private sectors.

Through this Diploma in Admin, Secretarial & PA – CPD Accredited, students develop critical skills in office management, communication, planning, and organizational operations. The curriculum emphasizes efficiency, professionalism, and leadership — essential traits for any successful administrative or PA professional. With structured modules and CPD certification, this course ensures learners gain internationally recognized qualifications that enhance employability and professional growth.

Learning Outcomes

1. Develop advanced administrative and secretarial skills for professional effectiveness.
2. Master office management, organization, and diary coordination techniques.
3. Communicate efficiently through professional writing and verbal interaction.
4. Manage time, records, and documentation with precision and accuracy.
5. Apply business etiquette and customer service principles in all operations.
6. Demonstrate professionalism, discretion, and competence as a certified PA.

Course Modules

Module 01: Introduction to Admin, Secretarial & PA

Module 02: Introduction to Personal Assistant

Module 03: Introduction to Office Administration

Module 04: Skills of an Effective Administrator

Module 05: Introduction to Reception and Receptionist

Module 06: Business Telephone Skills

Module 07: Representing Your Boss and Company

Module 08: Business Etiquette

Module 09: Mail Services and Shipping

Module 10: Travel Arrangements

Module 11: Organising Meetings and Conferences

Module 12: Diary Management and Note-taking

Module 13: Time Management for Admin, Secretarial & PA

Module 14: Record Keeping and Filing Systems

Module 15: Business Writing Skills

Module 16: Organisational Skills for Admin, Secretarial & PA

Module 17: Communication Skills

Module 18: Customer Service Skills for Admin, Secretarial & PA

Module 19: Effective Planning and Scheduling

Module 20: Invoicing and Petty Cash

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.