Multiple dates

Diploma in Automotive Services Manager

By Training Station

Learn how to become a boss in the auto industry with our Diploma in Automotive Services Manager program!

Location

Online

Good to know

Highlights

Online

Refund Policy

Refunds up to 7 days before event

About this event

Master automotive service management online—boost customer service, workshop productivity, and tech expertise.

Overview

The Diploma in Automotive Services Manager is a fully online course tailored for those aiming to sharpen their managerial edge within the automotive industry. It delivers strategic insights into customer service, workshop operations, marketing, and new technologies. Each module is shaped to align with current industry trends and expectations—ideal for professionals who want to move forward without the fluff.

From managing day-to-day service operations to understanding emerging automotive innovations, this course provides a clear and structured pathway for forward-thinking service managers. Whether you’re growing into the role or guiding a team already, you'll gain the kind of theoretical depth that pairs well with on-the-ground decision-making. And yes, it’s 100% online—no overalls required.

Learning Outcomes

Understand the core functions of automotive service management.
Improve customer satisfaction using proven communication strategies.
Learn how to analyse and enhance workshop efficiency.
Identify current and emerging automotive technologies confidently.
Apply marketing principles to grow service centre visibility.
Lead service teams with structured operational knowledge.

Course Curriculum

Module 1: Introduction to Automotive Service Management
Module 2: Customer Service Excellence
Module 3: Managing Workshop Efficiency
Module 4: Automotive Technologies and Innovation
Module 5: Automotive Service and Marketing

Who is this Course For

Automotive service advisors aiming to progress into management roles.
Workshop supervisors seeking structured managerial knowledge.
Dealership staff who manage service departments or customer flow.
Independent garage owners wanting better operational insight.
Automotive team leaders with growing managerial responsibilities.
Admin staff moving into service coordination positions.
Career changers with a background in automotive services.
Anyone managing workshop performance and customer interaction.

Career Path

Automotive Service Manager – £35,000 to £45,000 annually
Workshop Controller – £32,000 to £40,000 annually
Aftersales Manager – £40,000 to £50,000 annually
Customer Service Manager (Automotive Sector) – £30,000 to £42,000 annually
Automotive Operations Supervisor – £28,000 to £38,000 annually
Service Reception Manager – £29,000 to £36,000 annually

Frequently asked questions

What is a service manager in automotive?

An automotive service manager oversees the service department of a dealership or garage, managing staff, customer service, repair quality, and workflow.

What is a diploma in management services?

It’s a qualification that teaches management principles, organizational efficiency, and operational planning across various service industries.

What is Level 5 Diploma in Automotive Management?

It’s an advanced qualification aimed at professionals in the motor industry, covering leadership, business strategy, customer service, and dealership operations.

Organized by

Training Station

Training Station is a dynamic online learning platform dedicated to providing an immersive and personalized educational experience. We offer lifetime access to engaging video lessons, tailored learning paths, and gamification features to keep you motivated and on track toward achieving your goals. Our team of skilled instructors, industry experts with years of hands-on experience, delivers high-quality lessons that blend theory with practical insights.

Explore our comprehensive resource library, filled with eBooks, articles, and research papers, to deepen your understanding and expand your knowledge. Powered by state-of-the-art infrastructure, our platform offers the latest technology to ensure a smooth and interactive learning journey.

To recognize your hard work and commitment, every completed course is rewarded with a PDF certificate, showcasing your achievement. At Training Station, we believe in making education not only effective but also rewarding and enjoyable.

From £8.00