Diploma in Aviation Human Factors and Crew Resource Management

Study Aviation Human Factors & CRM online. Learn how flight teams manage safety, performance & decision-making from anywhere, anytime.

Overview:

Aviation isn’t just about aircraft—it’s about the people who operate them. This online Diploma in Aviation Human Factors and Crew Resource Management focuses on the psychological, social, and cognitive elements that shape flight operations. Designed to introduce you to key concepts like communication, workload management, decision-making, and human error, this course provides essential theory for anyone working in or around flight environments. Whether you're in the cockpit, control tower or support teams, understanding human behaviour can be just as critical as understanding technology.

From pilot coordination to cabin crew interaction, this course outlines the thinking behind aviation teamwork. You'll explore industry frameworks, safety culture, and how structured communication can prevent incidents. Delivered fully online, it fits around your schedule without sacrificing depth or detail. Expect a mix of clear learning objectives, aviation case studies, and modules grounded in accepted international standards. No technical flying knowledge needed—just curiosity and a passion for safety and systems thinking.

Learning Outcomes:

• Understand the role of human factors in aviation safety.
• Recognise how stress and fatigue affect crew performance.
• Identify communication methods that reduce flight-related misunderstandings.
• Learn decision-making models used in cockpit environments.
• Examine how leadership styles impact team coordination in aviation.
• Explore techniques for managing workload and situational awareness.

Who is this Course For:

• Airline professionals seeking to improve operational knowledge and safety.
• Ground staff aiming to better understand cockpit crew dynamics.
• Aspiring aviation managers needing human factors awareness.
• Cabin crew interested in decision-making and communication theory.
• Flight instructors teaching CRM and behavioural safety models.
• ATC staff looking to refine crew communication insight.
• Aviation students wanting solid theoretical CRM foundations.
• Safety auditors needing to understand crew behaviour frameworks.

Career Path:

• Flight Operations Officer – £35,000 per year
• Aviation Safety Manager – £60,000 per year
• Airline Crew Scheduler – £30,000 per year
• Aviation Human Factors Specialist – £55,000 per year
• Crew Resource Management Instructor – £50,000 per year
• Aircraft Dispatcher – £32,000 per year