Diploma in Credit Control

Master credit control with expert insights on policies, finance, tech, and debt recovery – all online and professionally structured.

Overview:
Credit control is more than chasing invoices—it’s about protecting your business’s cash flow while maintaining strong customer relationships. This Diploma in Credit Control delivers an expert-led guide through essential modules from communication and finance to dispute management and debt recovery. It’s designed to help you get to grips with every side of credit management in today’s digital landscape.

Whether you're working in finance or looking to add new strings to your professional bow, this course brings clarity to the numbers. You’ll explore the policies that shape credit decisions, how to manage overdue accounts, and ways to use technology to streamline operations. Delivered fully online, it’s structured to suit professionals who like their learning straight to the point—with no fluff, just the facts.

Learning Outcomes:

• Understand credit control systems and their business significance.
• Develop structured credit management procedures for any business size.
• Improve communication skills tailored to credit control scenarios.
• Gain insight into financial reports and cash flow forecasting.
• Learn to manage disputed payments with confidence and clarity.
• Explore credit control technology for improved account management.

Course Curriculum:

• Module 1: Understanding Credit Control
• Module 2: Credit Management Policies and Procedures
• Module 3: Effective Communication in Credit Control
• Module 4: Financial Management
• Module 5: Technology in Credit Control
• Module 6: Managing Disputed Payments and Debt Recovery

Who is this Course For:

• Credit controllers aiming to strengthen technical understanding.
• Finance professionals needing structured credit control insight.
• Business owners managing customer accounts and payments.
• Account managers involved in invoicing and follow-ups.
• Administrators supporting finance or credit departments.
• Graduates interested in the financial services sector.
• Freelancers offering finance-related support services.
• Team leaders overseeing credit and cash flow activities.

Career Path:

• Credit Controller – Average Salary: £28,000/year
• Debt Recovery Officer – Average Salary: £27,500/year
• Accounts Receivable Analyst – Average Salary: £30,000/year
• Finance Assistant (Credit Focus) – Average Salary: £25,000/year
• Credit Risk Analyst – Average Salary: £38,000/year
• Credit Operations Coordinator – Average Salary: £32,000/year